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leon326440
New Participant
October 23, 2025
Question

Oakley Vanguard wifi issues

  • October 23, 2025
  • 9 replies
  • 1173 views

When I try and set up my Meta Oakley Vanguard glasses it lists all the wifi routers in the neighborhood except mine! Can you add it manually?

 

    9 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    October 23, 2025

    HI Leon,

     

    We understand you are encountering wifi issues with your Meta Oakley Vanguard glasses. Here are a few steps to resolve this:

     

    1. Try force-restarting the glasses by holding the capture button while turning them on until a red light appears, then releasing and waiting for a blinking white light
    2. Check your phone's Wi-Fi, ensure your router is on and the signal is strong,
    3. Make sure that the glasses are charged, turned on and placed in the case.
    4. Press and hold the pairing button on the back of the case for 5 seconds. Release when case LED pulses a blue light.
    5. Check if your AI glasses show up in your phone's Bluetooth connections. If they do, forget the connection, then try pairing your glasses again.
    6. If that doesn't solve the issue, try deleting and reinstalling the Meta AI mobile app on your phone.

    For further support, please don't hesitate out reach out to us via private message:

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Have a wonderful day!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    leon326440Author
    New Participant
    October 24, 2025

    Looks like the forced restart did the trick!

      leon326440Author
      New Participant
      October 26, 2025

      I may have spoken too soon. It worked once but now I am now longer able to connect to my router despite multiple attempts at the above instructions. I continue to see multiple routers in the list except mine which is next to me. 

        MetaStoreHelp
        MetaStoreHelp
        Community Manager
        October 26, 2025

        Hi again leon.326440,

         

        We see that the issue hasn't been resolved as of yet, so lets try something else.

         

        We would recommend using the RouteThis Helps app, to run a diagnostic scan on your local network. This will help identify any potential issues and provide troubleshooting steps to resolve them.

         

        To get the RouteThis app and troubleshoot your network:

        1. Download the RouteThis Helps app on your iOS or Android phone or tablet.
        2. Open the RouteThis Helps app and tap Begin.
        3. Enter the code FBRL.
        4. Select the issue that you are experiencing. If you select "Wi-Fi coverage", a tool will help you identify if your current area has poor Wi-Fi coverage. Other options will scan your network for other issues.
        5. Stand within 1.8 metres (6 feet) of your headset and tap Next, then tap Network scan.
        6. When the scan has finished, you'll see a screen displaying your Wi-Fi speed result. Tap Review and follow the instructions in the app.
          • The scan takes about two minutes. Keep the app open while the scan is running. 

        If you still have issues please don't hesitate to get back in touch!

        If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
        leon326440Author
        New Participant
        October 26, 2025

        Hi 

         

        Thanks for the advice, I appreciate the help. 

        I have run the diagnostic. 

        Signal is described as great with download speed of 522 Mbps and upload of 46.2 Mbps

        Two suggestions were proved under the other option. 

        1. You have many devices on the network. Which is true although they all work perfectly normally, only the smart glasses don't.
        2. You have a range extender and to position the glasses closer to the main router which is the case. Also to give the range extender a unique network name which it has. 

         

        At my wits end. 

         

        L 

          Mcafee0221
          New Participant
          November 1, 2025

          Same. I've been on the phone with Meta, down suck eggs trouble shooting, the issues is when the glasses go back into the case over night, the next day they refuse to connect to my wifi that they should already be connect to! This is a software issue. 

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