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whywai
New Participant
September 18, 2026
Question

Ray-Ban Meta Optics not able to added in Meta AI app in Singapore region.

  • September 18, 2026
  • 3 replies
  • 163 views

in Meta AI app, click on add glasses-> Ray-Ban Meta Optics-> it show only Coming Soon.

Seeing all the other models load perfectly while only the Optics line stays locked makes it completely undeniable that this is an internal app configuration mistake on Meta side.

Region: Singapore.

Tried install the app in 3 different devices and they all show the same.

P/S: Optics line officially available in Singapore since May 2026:

https://about.fb.com/news/2026/04/essilorluxottica-and-meta-launch-ai-glasses-in-singapore/

 

    3 replies

    steve40
    steve40
    Honored Contributor
    September 18, 2026

    Optics device isn't available yet in Singapore due to regulatory restrictions. You could use a VPN to bypass that, but do so at your own risk.

      whywaiAuthor
      New Participant
      September 18, 2026

      Optics line has officially available in Singapore since May 2026. I used to be able to add it in the app. The function is just recently  broken. 

       

      https://about.fb.com/news/2026/04/essilorluxottica-and-meta-launch-ai-glasses-in-singapore/

       

       

      whywaiAuthor
      New Participant
      September 23, 2026

      Update: Contacted meta support centre to give the feedback. Issue is resolved now after 5 days, the meta.ai app is now working like a charm again, no action is needed from my end.

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