Visual AI / “What am I looking at?” unavailable on Meta Gen 3 in the UK

I’m using Ray-Ban Meta Gen 3 glasses in the United Kingdom. Everything is updated and connected correctly, but Visual AI does not work. When I say “Hey Meta, what am I looking at?” the glasses respond: “This feature is not available in your region.”

I have already completed all troubleshooting: firmware/app updates, force restart, unpair/re-pair, diagnostic logs and account checks. Meta AI Support confirmed that my US-purchased glasses are compatible in the UK, there is no hardware region lock, and there are no account restrictions. They said the Visual AI feature has simply not yet been rolled out to my account.

Has anyone in the UK had the same issue?