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New Participant
October 5, 2022

Cast Device and Record Video don't work in ODH 2.7.2

  • October 5, 2022
  • 10 replies
  • 7951 views

Is it just me or someone else also face with this ?

I can do screenshot from ODH, but not Record Video and Cast Device.

Here is the screen shot of error when I try to cast device using ODH, although casting over the web via https://www.oculus.com/casting still work normally.

 

 

 

An Error Occurred...
Check to see if your headset and computer are using the same network. VPN’s have been known to cause casting errors. Try switching to the same network to allow casting.
Firmware build ID / build flavor in headset can cause instability in casting. This information can be found in the tooltip if you hover over the device image on the device page.
Check to see if the account on the headset is the same as the logged in account in ODH. There is a known issue with secondary accounts logged into the headset that would conflict with the account that is logged into ODH. This is a rare occurrence.
Please try logging out and back in from the Settings Page to refresh your session.

 

 

10 replies

New Participant
October 5, 2022

Hey, thanks if someone is trying to investigate but I it suddenly worked now that I had no idea what fixed it.

New Participant
October 17, 2022

Hi, I have the exact same issue. Any idea what I can do to fix this? 

SheerStoic
New Participant
November 13, 2022

Exact same issue with a Quest Pro.. no hits anywhere online and I have tried all options. Very odd...

New Participant
November 14, 2022

I have the same issue with a Quest Pro too MQDH version is 3.0.1

New Participant
November 14, 2022

We have the same issue with MQDH 3.0.1 and Quest Pro.

 

Anyone figure anything out?

New Participant
November 15, 2022

also same.  oddly, it did start working out of nowhere but then i stopped the cast and it hasnt worked since so yeah i dont know.  i just did a factory reset and that didnt help either.  was hoping was some kind of handshake error.  I really do hope someone figures this out! 

New Participant
December 9, 2022

Same issue here... I'm using a Quest Pro

SheerStoic
New Participant
December 10, 2022

Cant believe no one is found a fix.. I guess I will send the headset back and buy it again if they ever finish it 😄

New Participant
December 17, 2022

Googling this error has taken me here.  Can't get casting to work with quest pro.

New Participant
April 30, 2023

I'm having the same issue and support isn't helpful at all.