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harriso0802
New Participant
August 30, 2023

Clawback API

  • August 30, 2023
  • 1 reply
  • 2833 views

Is there any method I can retrieve players' items status? From a developer perspective, I want to know why items from players are gone. There is an API to retrieve a list of items that the user owned (Retrieve Items Owned - https://developer.oculus.com/documentation/native/ps-iap-s2s/). However, if we called that API at different points of time, some items might be gone due to refund, chargeback or other reasons. Is there any way for a developer to know why items are gone? If this API does not exist, is it possible for meta to implement it?

 

1 reply

harriso0802Author
New Participant
October 27, 2023

As we are a Saas game backend company helping game studios build their backend, and our system is not directly integrated with your platform transaction system, it is very difficult for us to detect any refund/chargeback and perform revocation of items/VCs accordingly. So, I’m wondering if your platform provides any kind of workaround for us to gather player refund/chargeback events? Any suggestions or guidance will be highly appreciated.

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