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New Participant
December 18, 2021

Oculus Developer Hub 2.1 White Screen on Mac

  • December 18, 2021
  • 28 replies
  • 11634 views

Hello,

 

I just recently updated the oculus developer hub to version 2.1, and when I went to relaunch the software, it just shows a white screen. I uninstalled and reinstalled the software, and rebooted my computer with no success. I just went into the Mac system logger and it seems to be reporting a crash, of the Oculus Developer Hub helper. 

 

I have a copy of the crash report, the crux of the crash seems to be: 

Time Awake Since Boot: 200 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrRendererMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [1123]

Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage

 

I don't quite know what would be causing this, but hopefully there is a fix soon! Downgrading to 2.0 seems to be a temporary fix.

 

Currently, I am running OHD through Rosetta the M1 Pro.

    28 replies

    Up and Coming
    January 8, 2022

    I too am having this problem on ODH 2.1.0 on my M1 MacBook Pro.
    This also occurs in my Windows on ARM VM for Parallels Desktop on the same MacBook.

    Going back to ODH 2.0.0 works fine though!

    New Participant
    January 11, 2022

    Hi, thanks for your reply.

    I go back to ODH 2.0.0 and it does work fine. 

     

    However, when uploading a build, it still reports the following error:

    Build Upload Error - CLI not found or does not have permissions to execute

     

     

    Have you encountered this error? How to solve it?

    makotofalcon
    New Participant
    January 13, 2022

    same at my macbook pro M1

    New Participant
    January 14, 2022

    Same for me with macbook pro M1

    New Participant
    February 5, 2022

    Same. Latest version finally fixed it.

    SkyArcher
    Participant
    June 1, 2022

    Same issue here on Mac Studio M1 with ODH version 2.5.0, "CLI not found or does not have permissions to execute". ODH version 2.0.0 works instead.

    SkyArcher
    Participant
    June 11, 2022

    Recently ODH started prompting for a mandatory update to the same version that does not work. The alert makes ODH unusable, but luckily it won't show up when launching ODH without an internet connection.

     

    New Participant
    October 1, 2022

    Not working on my 10.13.6 Mac. 2.0 does not work anymore

    New Participant
    October 1, 2022