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RehtseStudio
RehtseStudio
New Participant
October 5, 2022

Oculus Developer Hub won't record when button is press

  • October 5, 2022
  • 27 replies
  • 17101 views

Hello,

Before I could record from the ODH when pressing the Record Video button.  With the current version when I press it won't start to record but it shows an error, "Error: Device display is off". 

 

 

Both my Oculus Quest 1 and ODH are updated.

thanks in advance.

      27 replies

      FVRAdamGamlin
      New Participant
      October 20, 2022

      I'm also getting this issue, a work around is to change the settings to your requirements in ODH(this still works for me), then with the record function in the headset, you can record with the settings you've applied in ODH.

        debmasta
        New Participant
        November 7, 2022

        I don't know about him but your solution is not for me unfortunately because I want to record the passthrough and we can't record it with the record function "in the headset".

         

        ODH is super interesting because it allows you to record the quest to computer direct cast with passthrough (sidequest on pc allows that but not on mac).

         

        I'm really searching a way to find how to, I was not on mac before but now i'am.... 

         

         

          reece55
          New Participant
          November 7, 2022

          I'm also searching for a solution on this. I'm just getting 'Error: Device display is off'. I tried searching through the logs but can't find anything super helpful. When the error appears, the error that appears in the logs is:

           

          [error][OculusDeveloperHub][2022-11-07T21:08:54.335Z] {"type":"oculus_odh_app_error","error_name":"VideoCaptureError","level":"warning","message":"Timeout while querying for video capture state","stack_trace":"VideoCaptureError: Timeout while querying for video capture state\n at file:///Applications/Meta%20Quest%20Developer%20Hub.app/Contents/Resources/app.asar/output/window.js:1:588938\n at async t.vrRuntimeIsRecording (file:///Applications/Meta%20Quest%20Developer%20Hub.app/Contents/Resources/app.asar/output/window.js:1:588899)\nCaused by: Timeout: Timeout while waiting for first log line\n at file:///Applications/Meta%20Quest%20Developer%20Hub.app/Contents/Resources/app.asar/output/window.js:1:1181017","error_types":null}

           

          For anyone interested, on a mac, the logs can be found at:

          ~/Library/Application Support/odh/odh.log

           

          My MQDH version is 3.0.1

            debmasta
            New Participant
            November 7, 2022

            Are you on "linked" by wifi when you try ? I think I could record one time when I had the cable... So i'm wondering if it happens only on wifi (the cast screen works tho, recording is not supposed to be different)

             

            I will make another test with cable this time to see if there is a difference (but I prefer wireless of course)

              reece55
              New Participant
              November 8, 2022

              I've tried this both wirelessly and also connected via cable and unfortunately I'm seeing the same results with both methods. I appreciate you following up though. Hoping this is fixed via software update soon!

                debmasta
                New Participant
                November 8, 2022

                Did you search others ways solutions ? I tried several things without success (airserver, macports scrcs something with command in the terminal, I gave up that one ! )

                 

                I checked on reddit, on this forum, I find it surprising that it is so hard to do that on mac, where are the devs ? ;D 🙏 
                  

                  chinwi96
                  New Participant
                  November 15, 2022

                  I'm having the same issue on Mac + Quest PRO. I contacted the devs and they say it is an issue of my computer. But as I am seeing here it is not an isolated problem. Please give us a solution Meta... 

                    FVRAdamGamlin
                    New Participant
                    November 15, 2022

                    When their QA gets around to testing it, they'll realise its a bug on their end.

                      RobH2
                      New Participant
                      November 20, 2022

                      I'm just confirming I have the same issue with older Oculus Quest + PC. I get the same

                      'Device display is off.'

                        debmasta
                        New Participant
                        November 21, 2022

                        at least we show that we are several people having the problem, mac or windows

                        For mac users, it is really needed as there is nothing I found to replace this. I wonder on windows, is sidequest not a good alternative ?

                          RobH2
                          New Participant
                          November 21, 2022

                          Sure, Sidequest is fine but it's nice not to have to use workarounds. I hope they fix it so we multiple options instead.

                            Anonymous
                            November 23, 2022

                            I have the same issue: Quest 2, MQDH v 3.0.4, MacOS Ventura 13.0.1

                              WaffyWorld
                              New Participant
                              November 28, 2022

                              having the very same problem with quest pro and .. side quest kinda works but on pro its all stanted and overall just terrible. I tried to crop and rotate but thats no solution. I really wish I could use the 4k casting with mdh 😞 really hope someone finds a solution

                                tassivg
                                New Participant
                                November 28, 2022

                                Having the same issue

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