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Sylphelabs
New Participant
November 24, 2023

OVR Metrics Tool CSV file not accessible from PC

  • November 24, 2023
  • 1 reply
  • 2294 views

Hello, i am using the OVR Metrics tool with a Quest 3 and Meta Developer Hub.

I've recorded metrics of my game and i would like to import the CSV files in my data sheets but i can't.

I can see the files, but if I try to copy the file from Quest 3 to my PC i obtain an Unspecified error. It seems something related to permissions or 0x80004005 error.

Even Meta Quest Developer Hub and SideQuest can't copy or access the files.


Inside the quest, opening the OVRMetrics tool i can see that files are there and i can open them.

From PC I can access any other files inside the Quest 3 such as videos, photos etc. and i can copy the other files without any problems. Only the metrics .CSV are affected by the issue.

Please help me. Thank you.

 

P.S. with Quest 2 everything works as expected.

      1 reply

      GratuitousGoldcrest
      New Participant
      December 21, 2023

      I'm having the same issue. Pulling them using `adb` also does not work and reports `remote open failed: Permission denied`.

      Did you manage to solve it? Without access to the files, the feature is broken/useless.

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