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Up and Coming
May 23, 2013

mac retina bug

Hi, i just tried the tuscany demo 2.2 on a macbook pro retina and it shows the right camera as white when fullscreen.
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    13 replies

    Up and Coming
    May 23, 2013
    Confirmed I get the same, not fully white, but white and light teal.

    Regards:


    John
    CHEAuthor
    Up and Coming
    May 23, 2013
    Cyber? are you looking into this?
    Up and Coming
    May 23, 2013
    Just a question, Have you tried turning off the post processing? (if there is any on.) Some people were having a problem where the bloom and lightbeams were massively over exposed on the second camera. If you have the demo in the editor, just build a new standalone without the post processing on.

    May just be something to do with OpenGL and the rift. (Don't have a source to remembering the post, it was around a month ago.)

    EDIT:
    I should note, I don't know if the tuscany demo has post processing to begin with, it's just a possible answer. Also, makes sense since digital said teal (blue and green) that it's blurring the sky and the hills.
    Current Project: Virtual Reality Glove project
    Up and Coming
    May 23, 2013
    I get this using my own scene for my game. I am not doing any post-processing at all.
    Inspiring
    May 23, 2013
    Yes, I have seen this before on my machine. Honestly don't know what the fix is yet. I think one work-around is to resize the window, but this won't work on a full-screen game. You can also try disabling any post-processing or image-based effects, turning off anti-aliasing, and using forward rendering instead of deferred.

    I will have one of the developers here look into the issue, but it may be some time before we can find the solution.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    Up and Coming
    May 23, 2013
    Cyber:

    Thanks for the acknowledgement. Even though MacOS on my Retina would be my preferred dev environment, it is completely understandable why this should be low priority.


    John
    Inspiring
    May 23, 2013
    OK. We have looked into it a found a temporary solution.

    Go into the OVRPlayerController -> OVRCameraController -> CameraRight.
    Then under "Normalized view port rect" set "W" to "0.49999".

    Hopefully that will solve the issue. Please try this and let me know if it works.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    Up and Coming
    May 24, 2013
    My rift just shipped last night (excited!) so I can't test with the hardware yet. Also I haven't tested the patch yet but I too get the white (with a few little yellow blotches on some objects) in the demo on my retina MBP (15"). The reason I'm chiming in is because I *also* get the white on right on my MacPro with an Nvidia GTX 670 and 4 monitors (3 @ 2560x1440 native and 1 @ 1600x900 native) Haven't had time to try the fix (assuming it will work since it's the same visual issue), or do any real debugging (unplugging screens, changing main display etc.) but thought I'd throw it out there as it would appear to be more of an NVIDIA driver and/or raw system resolution issue than simply the MBPR's hardware. I would personally suspect something related to the raw system resolution (pure number of pixels passing a certain threshold, since in full screen mode the other displays stay on) combined with the latest drivers in the 10.8.3 system update. I don't think nvidia has released their own drivers yet so can't test that theory without rolling back a patch.

    The white does not happen in windowed mode, so it would appear to not be a raw hardware issue but rather something relative to fullscreen mode.

    Hope this info is of use while troubleshooting. Happy to help if there are any questions. Will try to remember to report back on the workaround when I get a chance to try it.
    Inspiring
    May 24, 2013
    The right camera whitescreen issue is happening on the Mac in full-screen when anti-aliasing is turned on. If you disable AA in the Quality settings, it will go away. This is not an ideal situation, but it is another work-around until we can get to the bottom of why it is happening.

    Peter
    Peter Giokaris Senior Software Engineer
    May 24, 2013
    Seems to be happening to me to when I'm on a high quality setting. Wish I knew what the issue is.