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Ryanality
Ryanality
Honored Contributor
July 10, 2023

PTC v56 Release Un-Megathread

Thanks everyone for all your feedback on our previous builds, we several bugs were identified in the last PTC and the solutions for some have shipped, while others are on the way!

The Public Test Channel (PTC) for Quest v56 is starting to roll out for Meta Quest Pro and Meta Quest 2 soon. 

We're going to try out something new this time around! Instead of a single megathread, we'd like to gather feedback for specific issues in their own separate threads.

For example, if you've installed PTC and there's a sticker of a pink elephant unexpectedly following you around the room, jump on over to our Get Help board and search for "pink elephant PTC" or something like that, if you don't see any existing threads, make a new thread in there, put PTC v56 in the title and something like "Haunted by Pink Elephant", and post it. If you add the Label and Tag PTC it'll help everyone search for just PTC issues too. If anyone else is seeing the same thing, they can find your thread and jump into it to share.

Moderators will also help merge topics that are the same together so keep things consolidated.

It's best if you can post each bug you spot in it's own thread, that way we can all keep track of individual issues separately, and can notify everyone seeing the problem when there's news, or we need to collect details.

Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting here if you notice anything going wrong. 

We know it's tough when you run into a problem on a PTC build and want to thank you all again for testing out PTC and sharing your feedback! This feedback is extremely helpful to our engineering teams. We appreciate your interest and persistence in testing out the core functionality of software as we develop!

    76 replies

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    FinlessBob
    Up and Coming
    July 12, 2023

    WOW... this release is SO BAD I cannot even run purchased apps let alone anything sideloaded.

    This PTC release should have never been distributed.  It's THAT BAD.
    Did anyone in QA even test this release?

    I may have to opt out as I cannot even use my Q2 now.

      FinlessBob
      Up and Coming
      July 12, 2023

      Holy cow... Testing this release now and it is seriously BAD.

      I have like 50 purchased games and only a few work.  Like Real VR fishing works but almost nothing else.

      When V53 came out and the Android level upgraded, I had to reinstall 90% of my games and apps as they did not work.  All fine.  I just did a factory reset and started over.  BUT IT TOOK HOURS to reinstall all my stuff.  For instance Medal of Honor took hours. WDSS etc took huge amounts of time.  And I am sure the stores bandwidth was getting hammered by people having to do this.

      Please don't do this to us again!

      I understand a PTC release is going to sometimes do things like this... But this release is SERIOUSLY jacked up!

      tomasvala
      New Participant
      July 12, 2023

      FinlessBob: what you described doesn't seem to affect all Q2s. I can run purchased and sideloaded apps no problem on v56.

      Unfortunatelly Beat Saber still exhibits micro hiccups. It happens like once or twice per playing a level but even that is enough to cause stupid misses and brings frustration. I first noticed it in v55 and there were numerous reports of others too. Not sure if it is related to Beat Saber update or Quest update.

        TomCgcmfc
        Honored Contributor
        July 12, 2023

        FinlessBob  Tested earlier with my QPro/rtx4090 and all worked fine with standalone apps (don't have any sideloaded ones and don't play BS) and PCVR with Air Link.  V56 PTC and v56 on the oculus desktop app public beta.

        I just finished testing my Q2 and everything also worked well with standalone apps (all Quest store with a few applab ones) and PCVR using Air Link (I don't use a Link cable anymore) with Rift, Steam, and VivePort apps.  Also tested with MSFS.  Everything is working very well so far.  Unfortunately my headset battery still does not seem to charge above about 85% but not a big deal since I can use an external 10000mahr battery pack for longer runtimes if need be.  Plus, I'm not really using my Q2 much anymore, preferring to use my QPro.

        I still see the very odd pixel sparkles but they seem few and far between and don't seem to bother me.

        FinlessBob  I'm sorry that you are having issues.  I have seen a few with problems on Reddit  related to some sideloaded apps and mods so maybe that may be part of the problem, who knows?  Maybe search Reddit for v56ptc and see if you can gleam anything from those posts.

         

        i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
        FinlessBob
        Up and Coming
        July 12, 2023

        OK so I tested something.  I uninstalled a game that would not run.  When I say it would not run I just get the 3 dots and it hangs.  I have to reboot to get out of it.
        Anyway I uninstalled one (NFL Pro) and reinstalled and it runs now.

        So I see some people did not have this problem but I do.  Not sure why?

        Thus I have choices. 
        1) OPT out of PTC and see if my store bought games run again.

        2) Uninstall anything that does not work and reinstall.  This is a bummer because not all games backup to the cloud and restore saves.
        3) Factory reset and just reinstall everything.  Again loosing saves for some games that do not cloud backup.

         

        Which choice should I do?  I don't want to OPT out of PTC to be honest.

        FinlessBob
        Up and Coming
        July 12, 2023

        FYI just a follow up for support people at Meta.

        When I try to launch a store bought game Coaster Combat, all I get is the scrolling white dots and it hangs there.
        At that point, If I hit the power button once to put the Q2 to sleep then I hit the power button again to turn it on, I see a quick flash of a screen.  It looks like a circle with an arrow through it and the text says "No google play store key".  The next line says something about no OOB found but it flashes so quick I cannot read it all.

         

        FinlessBob
        Up and Coming
        July 12, 2023

        OK so based on my post above this gave me a clue, I plugged my Q2 into the PC and opened the Q2 removable drive that appears.  In the /android/oob folder all the oob folders for almost all my games are GONE!

        So this update for some reason deleted the oob folders.

        So that's it.  Nothing I can do.  I have lost all games saves that do not backup to the cloud.

        Bummer.  I might as well factory reset at this point 😞

          MISnowolf
          New Participant
          July 12, 2023

          Almost every time I hit the right oculus button to pause or bring up menu it boots me out of game…anyone else?

            tomasvala
            New Participant
            July 12, 2023
            FinlessBob: Oh that's nasty. I believe user related app data like game saves usually reside in /android/data not in /android/obb. Both folders can be backed up and restored manually or via SideQuest PC app. So there is a chance your game saves have not been deleted, unlike obb data.
            FinlessBob
            Up and Coming
            July 12, 2023

            tomas.vala, yes I checked Android/Data and those folders are gone too.
            I know /data can be backed up and maybe I should have done that but I did not.
            Lesson learned and from now on I will back it up.

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