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Ryanality
Ryanality
Honored Contributor
July 10, 2023

PTC v56 Release Un-Megathread

Thanks everyone for all your feedback on our previous builds, we several bugs were identified in the last PTC and the solutions for some have shipped, while others are on the way!

The Public Test Channel (PTC) for Quest v56 is starting to roll out for Meta Quest Pro and Meta Quest 2 soon. 

We're going to try out something new this time around! Instead of a single megathread, we'd like to gather feedback for specific issues in their own separate threads.

For example, if you've installed PTC and there's a sticker of a pink elephant unexpectedly following you around the room, jump on over to our Get Help board and search for "pink elephant PTC" or something like that, if you don't see any existing threads, make a new thread in there, put PTC v56 in the title and something like "Haunted by Pink Elephant", and post it. If you add the Label and Tag PTC it'll help everyone search for just PTC issues too. If anyone else is seeing the same thing, they can find your thread and jump into it to share.

Moderators will also help merge topics that are the same together so keep things consolidated.

It's best if you can post each bug you spot in it's own thread, that way we can all keep track of individual issues separately, and can notify everyone seeing the problem when there's news, or we need to collect details.

Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting here if you notice anything going wrong. 

We know it's tough when you run into a problem on a PTC build and want to thank you all again for testing out PTC and sharing your feedback! This feedback is extremely helpful to our engineering teams. We appreciate your interest and persistence in testing out the core functionality of software as we develop!

    76 replies

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    FinlessBob
    Up and Coming
    July 12, 2023

    OK so I have not factory reset in a long time.  Possibly a year.
    I just did and I really like the new wizard that lists all your games and apps and lets you decide what to reinstall or not.

    That is pretty cool.

    Now I WISH they would allow us to "hide" games and apps from the main launcher screen.  I get tired of seeing in that "default" list demo's and what not I just do not want to see anymore.  Yes I know I can filter but those filters do not "stick" and I am constantly getting the default filter that shows all that junk.

    BlueberrieSmoothie
    BlueberrieSmoothie
    Honored Contributor
    July 12, 2023

    Hey hey everyone! Friendly reminder that Ryanality has us trying a new method for PTC feedback with this one. This is not a megathread for issues with the PTC, but rather an "un-megathread". Instead of the normal PTC megathread, we want to see you all posting in separate threads for the specific issues you're experiencing to be able to better track them.

    Make sure you read Ryanality's original post for some details on how to make sure you search for any existing threads before creating your own so we don't have any duplicate threads clogging up the Forums!

    Make sure you smash that Kudos button!
      TheodonKhel
      Up and Coming
      July 12, 2023

      Yeah. BIG EFFFING THANK YOU META. I was FORCED to install PTC v55 because v54 broke my controllers tracking to the point it would freeze controllers for 2 seconds every 10 seconds. Unplayable. I opted out when I heard v56 is starting to roll out. Unfortunately I STILL GOT THE V56 ANYWAY on my headset and of course now my left controller is bricked COMPLETELY. It doesn't pair at all. I got the update back to v54 (yeah it seems v55 didnt roll out for me yet) and still it doesn't pair neither through the first setup phase after factory reset nor when using phone app. I heard one person before having that happening a few weeks ago. 

      YOU MADE MY HEADSET UNUSABLE THROUGH YOUR FREAKING PIECE OF CRAP UPDATE. NOW GIVE ME AN UPDATE THAT WILL FIX THAT FREAKING PROBLEM RIGHT FREAKING NOW. I HAD NO ISSUE WITH CONTROLLERS AT ALL BACK ON V51. IT WAS PERFECT. BUT NO YOU HAD TO RUIN IT ALL WITH SUBSEQUENT UPDATES AND NOW TO THE POINT NOT EVEN SOFTWARE REVERT WORKS. BIG FREAKING THANKS. 

      UPDATE: ITS EVEN WORSE. RIGHT CONTROLLER NOW KEEPS RESTARTING AND ITS HARD TO GET IT TO WORK. GOOD EFFING JOB META. AMAZING

        JorgTheElder
        JorgTheElder
        Up and Coming
        July 12, 2023

        > This PTC release should have never been distributed.  It's THAT BAD.

        Negative statements like that show a profound lack of understanding of how software works. They need lots of people to test precisely because updates do not work the same on all devices. If the update being that broken was common, they could not have pushed it out.

          TheodonKhel
          Up and Coming
          July 12, 2023

          JorgTheElder I understand that nobody should deploy any controller updates that deal with controller connectivity if the controller design doesn't have a failsafe in case update bricks the connection and pairing of the controller. Since the only way to update controller software is by having it paired (no USB-C port so even if there was a firmware to upload with PC there is no way to connect). It's the complete omission of any logic in the development process. Updates like that should not be deployed at all before testing internally for a long time. 

          MISnowolf
          New Participant
          July 13, 2023

          So one of the goals I think I read moving into quest 3 was focusing on mr/ar….well it would be nice for it to just work in general…like when you record mixed split reality from a cast…why does it not save when it decides to quit working….why?…I have to do the same thing sometimes 3-5 times and it’s only always possible to recreate an epic moment …this update has caused things to just decide not to work.

          MyloRuiter
          Participant
          July 14, 2023

          Thx for the great changelog Meta, must have cost you a lot of time 🤣


          As long as we spend time in reporting bugs you dont care in trying some real communitcation with youre customers i guess

          When will the Epic Failure of the Wifi 6E support get fixed, since youre faulty implementation of a standard doesnt support al lot of brands like TP-Link Deco's , Ubiquity , etc...

          jdawg461976
          Participant
          July 14, 2023

          I have lost my left controller a few times along these update paths, and based on what I read i always get scared, but re-pairing it while it was a pain always seemed to work. took a lot of getting it into pairing mode, sometimes 3-4 times or even more, and clicking a lot of buttons but it always ended up working. i am sure you guys have tried the things i just said, but i think its patience and re-trying. i think the only bricking that would occur is if the controller died while it was upgrading - i doubt that is happening. 

          it always seems the left controller is the most delicate but i bet anyone that is having the issue with enough patience it would end up working again. 

          TheodonKhel
          Up and Coming
          July 14, 2023

          jdawg46.1976 I tried pairing, reseting, factory resetting so many times. No matter what I did it just wouldn't pair. I even left it in pairing mode for like 20 minutes and still failed. Meta screwed up big time. Not even pairing during first setup works. Not mentioning  entering pairing mode on left controller through phone causes my right one to disconnect and needing restart to connect back. It's freaking stupid and the developer that put out the change like this should be held responsible for bricking the controller with dumb software update. It takes some real talent to hard brick something in this day and age with a software update. 

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