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Ryanality
Honored Contributor
November 14, 2023

PTC v60 Release Thread

Thanks everyone for all your feedback on our previous builds, several bugs were identified in PTC v59 and the solutions for some have shipped, while others are on the way!

The Public Test Channel (PTC) for Quest v60 is starting to roll out for Meta Quest Pro and Meta Quest 2, with Quest 3 PTC coming soon. 

If you're seeing an issue or bug after updating to PTC v60 jump on over to our Get Help board and search for any existing thread, if you don't find one, make a new thread. Please add the tag "PTC v60" to the thread and in the title. This way everyone can look for just PTC v60 issues too.

It's best if you can post each bug you spot in its own thread, to keep track of individual issues separately.

Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting here if you notice anything going wrong. 

We know it's tough when you run into a problem on a PTC build and want to thank you all again for testing out PTC and sharing your feedback! This feedback is extremely helpful to our engineering teams. We appreciate your interest and persistence in testing out the core functionality of software as we develop!

90 replies

Up and Coming
December 12, 2023

STUPIDfirestorm0174 that’s what happens when you lay off over 10000 employees and people who take over testing have no idea what they are even testing. Or developing. 

imagine causing the same exact bugs that have been fixed before. Bugs that make many headsets unusable for weeks or months. It is either utter incompetence or people who have no idea what they are working at, taking over and making the same failed changes without looking at the past mistakes. 

and even if it is a case that bugs happen and couldn’t be avoided: meta knowing these issues turn headsets into paper weight should allow users to install software version that is bug free for them. But we cannot downgrade to versions that worked for us reasonably well. It’s a massive joke that company like this doesn’t know a magical thing called rollback

Participant
December 13, 2023

As soon as my quest 3 updated to v60, I started having occasional rainbow artifacts (lines and dots that flash briefly on the screen when moving in game) appear when streaming pcvr games using virtual desktop. I haven't tested thoroughly but this seems to be an issue only when streaming games from pc, not with standalone games as much.

Virtual desktop people say it's an issue on meta's side. This needs to get patched soon or atleast give people the option to rollback to v59. 

Up and Coming
December 13, 2023

The random pixel flashing is not new to V60.  It started on about V53 on the Q2 and I see it as well on the Q3.  This is not just a PCVR thing either it happens on native games.  It's never been fixed.  Not sure if it's the same thing you are seeing in PCVR as I have not tried PCVR yet on V60.

New Participant
December 14, 2023

Hi Guys, Need some help. I am VERY CONFUSED

I have two Oculus Quest 2 devices. And I updated one of them to the latest quest update version available. However, one of the Unity VR game that I have developed does not work (fps is really low and huge flickering) on the updated version, but works perfectly fine on Quest 2 with the older update Version. 

Quest 2 details with new quest update:

Version - 60.0.0.173.366.544898056
RunTime Version  - 60.0.0.175.366.544897891
OS Version - SQ3A.220605.009.A1

 

Quest 2 details with older quest update:

Version - 59.0.0.173.706.535795449 
RunTime Version  - 59.0.0.172.706.535797236
OS Version - SQ3A.220605.009.A1

 

I am not very sure why is this happening, I have also resetted the Quest 2 with newer version but it encounters the same issue. can someone please help ? Created a thread on developer forum for this.  

https://communityforums.atmeta.com/t5/Unity-VR-Development/Unity-Vr-game-encountering-low-fps-and-jitters-in-Quest-2-Latest/td-p/1115386

Participant
December 20, 2023

They did not fix the flashing pixels bug. I've updated my Q2 yesterday, after being on v54 (which was running almost with no artifacts) for a while. And that's really sad, I was considering the upgrade of my Q2 to Q3, but i was reading that this is a problem even on the newest headsets, so...

 

I'm starting to lose my hopes about this. Thanks guys.

 

Inspiring
December 20, 2023

I posted this in another thread as well, but to be sure that it's addressed i do another Post of it on the V60!

Meta Quest Pro has serious tracking problems with the Touch Pro controllers!
This issue has been seen since v57, now i'm on PTC v60 and the problem is still there even worse!
Controllers are lost during usage (Oculus button still works)

Problem is not seen if I use 2.4GHz Wifi or no Wifi!
Problem occurs only if you use 5GHz Wifi.

I have tried to use a dedicated WIFI accesspoint as well as accesspoints with roaming and there is no difference. Using a Unifi WiFi network with AC Pro AP's (WIFI 5) that has been working flawless with the Quest Pro, and I have not see any issues with the Meta Quest 3 or any other WIFI devices. 
Quest Pro seems to be connected all the time, but Touch Pro controllers are lost randomly and dissappears for a while and then might be appearing after some time.

Had the Quest pro and Touch Controllers replaced, but that didn't help, same problem.
Have tried to reset the Touch Pro Controllers and re-pair them and also reset the Headset, same problem.

When the touch pro controllers are lost they do reconnect if you disable and enable the Wifi connection, but they will be dropped by the Quest Pro again at a regular interval.
 
Did now exit the PTC release channel as I need a stable release as it's impossible to use the 5GHz WIFI network. (But I guess it won't help as I did this once before and was unable to get back to the public release.)

Systemversion 50134520056800330
Version 60.0.0.191.366.547773830
Running version 60.0.0.193.366.547773779

OS version SQ3A.220605.009.A1


Headset-version 50134520056800330
Touch Pro FW 1.32.2

Would be interesting to see if there are any available release notes / bugs or bug fixes available for this issue? (Are we able to get some feedback on what's known issues or whats been fixed in PTC releases?)

Also any guidelines to do more debugging or access to log files that may bring more clarity to the problem.
Can you get any more information about Touch Pro controllers and why they seems to stop working for no reason, any other reports or findings from support? I have reported using the bug report tool, but you do not get any feedback on those so i'm a bit blind right now!

How do the Touch Pro controllers communicate with the Quest Pro?
(Why do the Oculus button work when controllers do dissappear?)
Are there different FW versions on the Touch Pro controllers that might be an issue here?

Really need some support or feedback here now!

JohSm
Inspiring
December 22, 2023

Recently I often get tracking lost error on Q3. Until recently, tracking was possible even in a room with the lights off.

Participant
December 28, 2023

I have a Quest Pro controller tracking issue in PCVR (Using Virtual Desktop) after long period of use.
Everything is working perfectly for the first two to three hours. 
Then the controller tracking stop working. You can restart as many time the controllers, the tracking will be lost every one to two minutes.
Maybe it comes from the controller overheating.

zbnc
New Participant
January 18, 2024

posting here to echo  ravindra.sonavane's  issue regarding our live app suddenly tanking performance on Quest 2 with the v60 update. We've confirmed internally that devices with v59 do not experience this issue. Any insight would be appreciated, as this issue is live and affects users. 

New Participant
March 2, 2024

De cand OQ3 meu a trecut la versiunea V62 am nimai probleme.

Din 2 in 2 minute se apare notifificarea ca are a PO a si gunoi in usb🤔. USB este curat ca lacrima **bleep** era si inainte sa faca update . Eu o folosesc conectata la baterie externa si sincer nu mai pot folosi bateria. Inainte mergea perfect si doresc sa instalez o versiune fara probleme ca sa ma pot bucura de el. Vreau o adresa unde gasesc firmwarele vechi sa pot sa scap de mizeria asta