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Ryanality
Honored Contributor
February 15, 2024

PTC v63 Release Thread

Thanks everyone for all your feedback on our previous builds, several bugs were identified in PTC v62 and the solutions for some have shipped, while others are on the way!

The Public Test Channel (PTC) for Quest v63 is starting to roll out soon for Meta Quest 2, Meta Quest Pro, and Meta Quest 3. 

If you're seeing an issue or bug after updating to PTC v63 jump on over to our Get Help board and search for any existing thread, if you don't find one, make a new thread. Please add the tag "PTC v63" to the thread and in the title. This way everyone can look for just PTC v63 issues too.

It's best if you can post each bug you spot in its own thread, to keep track of individual issues separately.

Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting on the forums if you notice anything going wrong. 

We know it's tough when you run into a problem on a PTC build and want to thank you all again for testing out PTC and sharing your feedback! This feedback is extremely helpful to our engineering teams. We appreciate your interest and persistence in testing out the core functionality of software as we develop!

321 replies

jollyjesus
Inspiring
February 17, 2024

MrBIO it would not let me said becuase it was a downgrade ?

Up and Coming
February 17, 2024

jollyjesus Hmm, that makes sense. Didn't think about that. So turning off PTC doesn't roll back the device? That's weird. Try contacting support if you haven't already because I have no idea what that could be. They will probably tell you to factory reset the device, so backup app data to sidequest.

jollyjesus
Inspiring
February 17, 2024

@ Mrbio I thought it would have done it automatically or something

Opting in and out does nothing

Up and Coming
February 17, 2024

jollyjesus It should, or at least will ask you to in software update settings tab.

New Participant
February 17, 2024

just updated to v63 on quest 3 and no steam game works through cable says its launching infinitely when its already on the monitor or just crashes instantly

jollyjesus
Inspiring
February 17, 2024

MrBIO toggling the switch to disable the test channel updates doesn't change any settings whatsoever on the Oculus 3 even after factory resetting..

Won't let me sideload because it's

Says it's an older firmware..

Tried re-enableing test channel clearing the app out and toggle on it and resetting and retargeting different combinations doesn't give me an option to do any type of update except when I go to power off the normal power off and update which usually just goes on forever and never finishes like it normally does.. 

jollyjesus
Inspiring
February 17, 2024

I'm not trying to call anybody a liar but I figured the tech support guys would know what version of software was the latest

I don't think it's v63

And if it is it doesn't work just like the PTC v63 that doesn't work and I can't revert back to v62 

Because everyone's on v63 now he said.. 

Like The person was totally oblivious to anything I asked a screenshot the whole conversation it was so ridiculous the things he had me do like resetting my boundaries after he knew I factory reset three times and boundary has been reset a bunch of times and it's still not working everybody was having the problem but yeah I had to do all the manual stuff he had me do over and over the normal troubleshooting just to tell me that I can't do nothing about it basically because this is the latest software and it's not a PTC update and I'm stuck with a messed up device till the next update I would hate that to be true after all the money I've sunk into meta

So are we all on version 63 And is it messed up for just me or everyone? 

Like after all All the trouble and the time I spent on the text with tech support he did nothing and I'm literally told me that I was on version 63 the same version as everybody now like it's not a beta and then stop talking and responding hung up on me

Up and Coming
February 17, 2024

jollyjesus v63 is PTC only, there are no release notes for it and then only happens on PTC versions. I am currently on 63.0.0.146. If support couldn't help, I guess there is nothing to do than wait for Meta to release a new update.

jollyjesus
Inspiring
February 17, 2024

Thank you everybody for help ...

Just got the regular v63 maybe if tech support was not fibbing update and all is well so far.

Edit ..It did not work at all after all my games installed tracking issues with boundaries and half The pass through disappears..

The dude who tested this and said put it out for other people to download owes me some money 

 

I can't believe they didn't make it where we could revert back That's horrible business Why didn't they test this update before they gave it to a bunch of people That's not right? 

February 18, 2024

Are you saying we have a version 63? I was taking a good guess that we got a regular version 63.