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Ryanality
Honored Contributor
February 15, 2024

PTC v63 Release Thread

Thanks everyone for all your feedback on our previous builds, several bugs were identified in PTC v62 and the solutions for some have shipped, while others are on the way!

The Public Test Channel (PTC) for Quest v63 is starting to roll out soon for Meta Quest 2, Meta Quest Pro, and Meta Quest 3. 

If you're seeing an issue or bug after updating to PTC v63 jump on over to our Get Help board and search for any existing thread, if you don't find one, make a new thread. Please add the tag "PTC v63" to the thread and in the title. This way everyone can look for just PTC v63 issues too.

It's best if you can post each bug you spot in its own thread, to keep track of individual issues separately.

Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting on the forums if you notice anything going wrong. 

We know it's tough when you run into a problem on a PTC build and want to thank you all again for testing out PTC and sharing your feedback! This feedback is extremely helpful to our engineering teams. We appreciate your interest and persistence in testing out the core functionality of software as we develop!

321 replies

jollyjesus
Inspiring
February 18, 2024

@Origami4gamin_TT

I believe so far..

Lke I haven't had a problem yet I'm going to get back on and check some more things out

jollyjesus
Inspiring
February 18, 2024

Nope v63 normal firmware supposed that's what the tech support guy says I have the latest normal firmware not the public test channel firmware and it still messes up tracking does not work at all ..

it worked long enough for me install the apps try two games try virtual desktop last thing I did was test out airlink which worked fine so I plugged it up to install the rest of my games now it's not working again.

 boundary issues that render it useless

Tried to again reset the boundary tried everything ..

I don't even think I'm on the regular firmware I still think I'm in the PTC no matter what the tech support guy said I think he was just lying cuz he hung up on me after saying it how rude was that but anyways no help nothing working thanks everybody for trying this is really really annoying I can't believe they would release firmware this bad and now I can't revert can't turn back to anything I just got to wait it out I guess till the next update whenever that may be That's not cool..

   $600 I spent on this device I just wanted to play a game that I purchased for the device One of the many games that only work on the device because they stop putting a PC version in the store..

I can't keep factory resetting it.

Tried everything so I'm stuck that's not cool it said it would roll back and it did not roll back.. And I think they lied to me and told me it did I don't think anyone's on non PTC v63 .. 

Now I'm stuck not playing VR going back and forth to here and tech support everyday till I get it fixed that sucks

New Participant
February 18, 2024

Sounds like some people don’t need to in the PTC program if they complain when it’s a beta.

Up and Coming
February 18, 2024

Sihid Had a stroke reading that. If I get what you mean, the whole point of PTC is to get back feedback from the community and that includes bugs.

jollyjesus
Inspiring
February 18, 2024

MrBIO @

 I understand that there will be bugs I love helping as well but I know sometimes the updates take a long time and my device is not working at all because of this update and they told me it reverted back not v62 but v63  on the regular channel 

And  if I am on the regular channel it dont work as well if so I don't know if they told me the truth or not.

The guy stopped responding after saying it was on version 63 and that was normal..

I went back to tech support and they said there's already a ticket out and will not help me I tried again and then it says The text chat thing has an error and it won't even let me try to get help now ..

Sorry I'm not a good communicator

I can't speak well and I have to use the microphone because I have Parkinson's

I try to sound clear as possible thank you for trying to help me You're the only one so far.. 

Is everyone on version v63 ? Non PTC update ? 

February 18, 2024

As I said before, I'm on version 63 after I tried rolling it back on a factory reset, so, I don't know. I have not tried on all of the games, but I have no issues. 

jollyjesus
Inspiring
February 18, 2024

Mine was working for a while and then it just stopped after all the games an apps installed maybe something I installed is doing it

I will try uninstalling everything.. 

 

jollyjesus
Inspiring
February 18, 2024

Well I figured out if I power it down and wait a couple minutes and turn it back on

And it stops going crazy so at least I can do that and that ..

And now I'll try to find out what's making it go crazy I'll let you know if I do

February 18, 2024

I do noticed the sound when turning on the headset sometimes doesn't make any sounds. Is it normal?

jollyjesus
Inspiring
February 18, 2024

Okay everybody sorry for all the trouble

I'm just trying to help

And get help thank you very much everyone sorry for not communicating very well

after powering off and The tracking stops resetting over and over and the app that's messing it up for me so far has been virtual desktop it'll work for about 5 minutes and then starts the boundaries issues and resetting tracking over and over

so me I think its virtual desktop so far .