Inspiring

PTC v74 Release Thread

247 replies
51160 views

Hey Everyone,

The Public Test Channel (PTC) for Quest v74 started to roll out today for Meta Quest 2, Meta Quest Pro, Meta Quest 3 and Meta Quest 3S.

If you're seeing an issue or bug after updating to PTC v74:

1) For issues: Go to our Get Help board and search for any existing thread on the issue, if you don't find one, make a new thread. Please add the tag "PTC v74" to the thread and in the title. This way everyone can look for just PTC v74 issues too.

2) For bugs: If you come across a bug, please post each one you spot in its own thread, to keep track of individual issues separately. Please make sure to also send in bug reports along with posting on the forums if you notice anything going wrong.

Share your impressions in the comments below and let us know if you see any issues.

We know it's tough when you run into a problem on a PTC build and want to thank you all again for testing out PTC and sharing your feedback! This feedback is extremely helpful to our engineering teams. We appreciate your interest and persistence in testing out the core functionality of software as we develop!

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PenguinInChicago

Inspiring

JeffNik Yeah I am frustrated that I had to send my headset to Meta and use my wife’s Quest 3S when it is likely a UI/OS level issue and not hardware related. Meta is looking into it and will email me within 5 days

Thanks, Derek aka Papal Penguin https://www.papalpenguin.com https://twitch.tv/papalpenguingaming

Choleni

Honored Contributor

JeffNik

What about the "Remove" option? Don't you have it either?

JeffNik

Honored Contributor

Choleni - nope. Neither "hide" nor "remove". I put in about 5 months of back and forth with Meta support and they were .... let's say.... less than helpful.

As PenguinInChicago is saying, it's very interesting how some features are present depending on the headset, and others are present depending on which ACCOUNT is running, and as a user you don't have control over it.

Choleni

Honored Contributor

JeffNik remove is not in the filter options.

I have the option "uninstall" or "uninstall and remove".... it's a nice feature if you want to clean up your library.

JeffNik

Honored Contributor

Must be nice! 😊 I definitely don't have the "remove" option - just "uninstall". I wish I could figure out if everyone has "remove" or "hide" or if it's one of those features that will EVENTUALLY get to everyone, and it's just not my time yet.

PenguinInChicago

Inspiring

JeffNik I got an email back and again they are trying to say it’s a hardware issue. It’s most definitely not a hardware issue, I think they think I am saying that the mic doesn’t work, that’s not the issue LOL the new ui is missing elements because something is wrong and it appears to be with my account not the hardware! LOL hardware works just fine! I asked for a credit for the time they have wasted of mine! They had me ship my headset but I have to go without it until they get my headset wasting more time and energy argh

Thanks, Derek aka Papal Penguin https://www.papalpenguin.com https://twitch.tv/papalpenguingaming

JeffNik

Honored Contributor

Yeah - I wasted 5 months (no exaggeration) in emails back and forth to support trying to make them understand that I don't have "hide" apps as an option unless I log in as one of my test users (which I thought would help them understand). Screenshots etc didn't help... "In THIS screenshot you see the option that I want but don't have" seems pretty straightforward. It didn't help that not even once did I get the same rep twice - EVERY email was from another person that may or (probably didn't) may not have read the ticket history at all - and every other response was "try re-formatting" or "try getting out of the PTC". In the end, they put $30 app store credit in my account and closed my ticket without asking me. <smh>.

I hope you get your mic issue ironed out. This whole "every user and headset" has different features available thing has GOT to be a nightmare for them when it comes to troubleshooting.

A

Anonymous

Choleni JeffNik PenguinInChicago I got the hide app folder. I use to have the Remove apps from Library selection in PTC, after PTC it went away.