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Rift S and Rift 1.41 PTC Release Notes

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Edit 8/27: Updated library bullet point to better reflect what was included in this update.

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kojack

Honored Contributor

Downluck said:

for me the controllers sticks are stop working, mainly on SteamVR games, why did they do that? unbelievable.

If you want to test if this is the fault of SteamVR or something on the Rift side (hardware or software) you can check the values using Oculus Monitor. You can run it while other VR apps are running and it will show you all input and tracking in real time. If the sticks don't respond there either then it's Oculus' fault.

https://forums.oculusvr.com/community/discussion/69471

Author: Oculus Monitor , Auto Oculus Touch , Forum Dark Mode , Phantom Touch Remover , X-Plane Fixer Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2, Quest 3

F

Fangzhou

Up and Coming

dburne said:

Fangzhou said:

Rift S, after updating to 1.41.0.290985
My right controller will suddenly not working after several minutes. Trigger and grip suddenly stop responding, restart Oculus software does not fix it.
Thanks to this update, my Rift S become a garbage that cannot play any VR games.
When Oculus fixed static flash, I thought Oculus finally knows that what they need to do is to ensure the stability. And now, after 5 weeks, I finally knows that I should never trust that Oculus.

This is the Public Test Channel. Key word being test. Be sure and send them feedback on your issue.
In the meantime just un-enroll in the PTC and it will roll you back to the previous release version of the software.

Yes, I submitted the log and turn-off the PTC option. Then the software rollback to 1.40.
And then my existing settings are gone, I have to set up the guardian again.
I used body tracking for VRChat, and I spent sometime to align the coordinate, since after reset guardian Oculus's coordinate also got reset.
The Rift S finally works after spending one hour, and then, controller drifting problem came back, and it happened three times during 2 hours VRChat. But well, at least, it works.
Then Oculus software crashed and kept restarting and crashing, I had to shut down my PC to stop it. I did not try to turn on the PC to see whether restart PC fix the problem. I got tired of this.

BTW, I am a software engineer. According to my experience, even though PTC is for testing, serious issue that breaks basic functionality should never goes to a "public beta". Serious issues should be eliminated by internal testing from QA team. And that's why I was wondering whether Oculus even have a QA team.
(According to Oculus careers list, they do NOT have a QA position, lol)

R

Redlightning777

Participant

Fangzhou said:

dburne said:

Fangzhou said:

Rift S, after updating to 1.41.0.290985
My right controller will suddenly not working after several minutes. Trigger and grip suddenly stop responding, restart Oculus software does not fix it.
Thanks to this update, my Rift S become a garbage that cannot play any VR games.
When Oculus fixed static flash, I thought Oculus finally knows that what they need to do is to ensure the stability. And now, after 5 weeks, I finally knows that I should never trust that Oculus.

This is the Public Test Channel. Key word being test. Be sure and send them feedback on your issue.
In the meantime just un-enroll in the PTC and it will roll you back to the previous release version of the software.

Yes, I submitted the log and turn-off the PTC option. Then the software rollback to 1.40.
And then my existing settings are gone, I have to set up the guardian again.
I used body tracking for VRChat, and I spent sometime to align the coordinate, since after reset guardian Oculus's coordinate also got reset.
The Rift S finally works after spending one hour, and then, controller drifting problem came back, and it happened three times during 2 hours VRChat. But well, at least, it works.
Then Oculus software crashed and kept restarting and crashing, I had to shut down my PC to stop it. I did not try to turn on the PC to see whether restart PC fix the problem. I got tired of this.

BTW, I am a software engineer. According to my experience, even though PTC is for testing, serious issue that breaks basic functionality should never goes to a "public beta". Serious issues should be eliminated by internal testing from QA team. And that's why I was wondering whether Oculus even have a QA team.
(According to Oculus careers list, they do NOT have a QA position, lol)

The last time I downgraded to a non PTC option the same exact issue happened to me .. I had to do their 'manual' removal of the software and installed it from 'almost' scratch.. sad that their update/uninstall routines leave so much garbage behind that this is necessary.

This was from the Support Email that they sent me when that was happening to me, sorry if you have already tried it.

Disconnect your computer from the internet.
Backup any necessary content.
- You can find steps on how to do so by clicking here.
Reboot into Safe Mode.
Uninstall Oculus Home using the Control Panel.
Delete all Oculus folders from the following folder:
- C:\Program Files
Remove any Oculus folders from the following locations:
- C:\Users\YourUserProfile\AppData
- C:\Users\YourUserProfile\AppData\Local
- C:\Users\YourUserProfile\AppData\LocalLow
- C:\Users\YourUserProfile\AppData\Roaming
- C:\OculusSetup-DownloadCache
Restart your computer in normal mode.
Reconnect your computer to the internet.
Install Oculus Home again using the setup tool from our website here.

D

Downluck

Participant

kojack said:

Downluck said:

for me the controllers sticks are stop working, mainly on SteamVR games, why did they do that? unbelievable.

If you want to test if this is the fault of SteamVR or something on the Rift side (hardware or software) you can check the values using Oculus Monitor. You can run it while other VR apps are running and it will show you all input and tracking in real time. If the sticks don't respond there either then it's Oculus' fault.
https://forums.oculusvr.com/community/discussion/69471

Hello kojack,
Let me explain what's going on, since the 2019 September, 3rd update 1.41.0.290985 which they didn't release any notes about I'm having this problem, it's not the PTC 1.41 itself, because it was working nicely before. I didn't get any updates from SteamVR lately so it makes me think it's an Oculus related issue. Another thing, I mentioned the sticks earlier but I realized it's the whole controller that is stop working suddenly and randomly on both hands, sometimes the right one sometimes the another, but I'll test it further, if I don't get results with your suggestion I will try to unenroll the PTC for awhile. Thanks.

EDIT: That was it, for who is getting the same issue, just unenroll the PTC and get back to the 1.40 version 'cause it will fix the problem. Just for the record I found a reddit topic that was opened just after the last update describing the issue perfectly, and it seems to be very common, if you want to check it out: https://www.reddit.com/r/oculus/comments/czrqiq/weird_steamvr_issue_on_rift_s/
I understand it's pretty normal to happen on test channels, I'll stay on the live channel just until they fix it and get the PTC version playable again.

R

Redlightning777

Participant

I do not think that it is totally just SteamVR as I'm getting odd responses even running Oculus software.

Virtual Desktop is one that acts odd where double clicking is almost impossible with the trigger since the update.

Let alone the Home Virtual Keyboard acting all wonky as well.

M

markhollis

Up and Coming

Redlightning7777 said:

I keep losing the controllers randomly entirely since the update.. they just dont respond.. but the oculus buttons do while in game.. . I get back to Home and they are fine.

The Virtual Keyboard is acting funny for me too in Oculus home.

EDIT: Well I tried it with a few games. It seems that while I'm running the game .. the trigger and grip buttons stop responding on either controller randomly, one side or the other, then they eventually all go unresponsive.. however the abxy and oculus buttons work. I hit oculus button .. quit the game.. and the controllers are back to normal in home.

same here, please fix this issue

S

ShocksVR

Inspiring

Downluck said:

kojack said:

Downluck said:

for me the controllers sticks are stop working, mainly on SteamVR games, why did they do that? unbelievable.

If you want to test if this is the fault of SteamVR or something on the Rift side (hardware or software) you can check the values using Oculus Monitor. You can run it while other VR apps are running and it will show you all input and tracking in real time. If the sticks don't respond there either then it's Oculus' fault.
https://forums.oculusvr.com/community/discussion/69471

Hello kojack,
Let me explain what's going on, since the 2019 September, 3rd update 1.41.0.290985 which they didn't release any notes about I'm having this problem, it's not the PTC 1.41 itself, because it was working nicely before. I didn't get any updates from SteamVR lately so it makes me think it's an Oculus related issue. Another thing, I mentioned the sticks earlier but I realized it's the whole controller that is stop working suddenly and randomly on both hands, sometimes the right one sometimes the another, but I'll test it further, if I don't get results with your suggestion I will try to unenroll the PTC for awhile. Thanks.

EDIT: That was it, for who is getting the same issue, just unenroll the PTC and get back to the 1.40 version 'cause it will fix the problem. Just for the record I found a reddit topic that was opened just after the last update describing the issue perfectly, and it seems to be very common, if you want to check it out: https://www.reddit.com/r/oculus/comments/czrqiq/weird_steamvr_issue_on_rift_s/
I understand it's pretty normal to happen on test channels, I'll stay on the live channel just until they fix it and get the PTC version playable again.

Just wanted to give feedback that I too experienced the Left controller freezing while in game with the latest iteration of PTC 1.41 (the initial PTC 1.41 worked fine for me). It's like the thumbstick was stuck to the right position and it kept wanting my ingame character to move to the right. Most buttons on the left controller would just not work.

Here's the kicker! I tested 3 Oculus Home games: Dead&Buried 2, Marvel Powers United, Echo Arena. No issues playing Oculus Home titles.

Oculus Home - no issues with:

Dead&Buried, Marvel Powers United, Echo Arena, Oculus Home

When on STEAMVR - using OpenVR titles, I didn't have any issues playing No Man's Sky, no issues playing Fallout4VR, Contractors (although this game was in Oculus SDK mode). The only game that had the issue (for me) was SkyrimVR. I also use OpenComposite (https://gitlab.com/znixian/OpenOVR/blob/master/README.md) with STEAMVR titles, so perhaps a conflict with OpenComposite (I forgot to test without OC, but I assumed the other STEAM titles worked so perhaps not OC).

When I opted out of the PTC 1.41 software, reinstalled 1.40, my controllers returned to working as usual in SkyrimVR.

Summary for STEAMVR:

Games that didn't have Touch issues: Fallout4VR, No Man's Sky, Contractors
Game that did have an issue with the Touch controllers: SkyrimVR

Solution that fixed the Touch controller issue: opting out of PTC 1.41 and returning to 1.40.

So I'm not sure if it's an Oculus issue with 1.41, or a STEAMVR issue.

I will also submit a feedback form through the Oculus app Feedback tool.

Thanks !

Edit - I forgot to include I also changed the batteries and did a reboot, neither of which fixed the issue on 1.41.

i7-7700k, Zotac RTX 3080 AMP Holo (10G), QuestPro, Quest 2 Previous: Oculus GO, Oculus RIFT - 3 sensor Room-scale, Oculus Rift S

M

markhollis

Up and Coming

i had the left controller problem with windlands 2 and serious sam 1 vr (only games that i tried for now)

R

Redlightning777

Participant

I'll add in here that it does this with 'song beater' and 'Job Simulator' SteamVR version as well.

A

Anonymous

I am getting issues in Skyrim VR after the update. Randomly seemingly after loading after death or a new area the I will get stuck turning right or strafing right. So something seems to affecting the input from either analog stick. I have to restart the game to fix the issue and because the controls are lock this means force closing from the oculus menu. Have played for 10 hours fine prior to this.

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