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Community Manager
July 24, 2026

Wi-Fi Connectivity Issue on Meta Quest 2 After the Horizon v2.6 Update

  • July 24, 2026
  • 104 replies
  • 1802944 views

We're aware that some Quest 2 users are unable to connect to Wi-Fi after updating to Horizon v2.6. We've identified the cause, and a fix is now available.

To download the fix, temporarily connect your Quest 2 to a mobile hotspot and follow the steps below.

Before you begin: Using a mobile hotspot may use data from your mobile plan and could result in additional charges. Check your mobile plan before proceeding.

Steps:

  1. Turn on the mobile hotspot on your phone. Need help? See instructions for iPhone or Android. 
  2. On your Quest 2, go to Settings > Wi-Fi and connect to the mobile hotspot.
  3. Confirm that your headset is connected to the internet.
  4. Go to Settings > General > Software Update. For more help, see how to update your Meta Quest software.
  5. Check for the latest software update (v2.6 build dated July 24, 2026 or later).
  6. Apply the update.
  7. Your headset will restart and install the new software. This may take a few minutes.
  8. Once the update is complete, go to Settings > Wi-Fi.
  9. Select the Wi-Fi network you were previously connected to.
  10. Confirm that your headset connects successfully to your Wi-Fi network.

Thank you for your patience and for being part of the Meta community.

This topic has been closed for replies.

104 replies

New Participant
July 28, 2026

Thank meta...πŸ’•πŸ‘

New Participant
July 28, 2026

I connected to the hotspot, but also shows no internet connection.  I turned off the hotspot password and reconnected still no internet connection.  What's next?  I ran the software updater tool successfully and rebooted. still no internet connection

Honored Contributor
July 29, 2026

Delgado_PA​ You've tried just about everything. If you haven't tried a factory reset, do that,, and if you have and it still doesn't work you can talk to a human support person at one of the options in the link below. Good luck. Hope you get it fixed soon. 

https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=26500769372871399&g3=none&et=none&sg=skip

 

New Participant
July 31, 2026

Factory Reset did solve my problem, just took some time to get to do it.  Thanks!

New Participant
July 29, 2026

Where do I type in my device code I'm getting frustrated I want to use the Oculus

New Participant
July 29, 2026

Thanks meta

New Participant
July 29, 2026

Thanks meta

New Participant
July 29, 2026

Thanks meta

New Participant
August 6, 2026

Thanks meta

New Participant
August 7, 2026

Thanks meta

New Participant
July 29, 2026

Thankyu 

New Participant
July 29, 2026

Thank you meta

New Participant
July 29, 2026

πŸ‡ΉπŸ‡Ώ thanks πŸ™ 

New Participant
July 29, 2026

Thanks meta

Participant
July 30, 2026

Meta AI worked before today’s iOS app update, but immediately afterward it says features are unavailable in my region.

Honored Contributor
July 30, 2026

Were you using a VPN before? Are you using a VPN now? If not could be a bug in the app.. You could try uninstalling and reinstalling it maybe? 

Participant
July 30, 2026

No I didn’t but i was in different country and now im in my hometown and its not working can u help?