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MetaStoreHelp
Community Manager
July 24, 2026

Wi-Fi Connectivity Issue on Meta Quest 2 After the Horizon v2.6 Update

  • July 24, 2026
  • 104 replies
  • 1802951 views

We're aware that some Quest 2 users are unable to connect to Wi-Fi after updating to Horizon v2.6. We've identified the cause, and a fix is now available.

To download the fix, temporarily connect your Quest 2 to a mobile hotspot and follow the steps below.

Before you begin: Using a mobile hotspot may use data from your mobile plan and could result in additional charges. Check your mobile plan before proceeding.

Steps:

  1. Turn on the mobile hotspot on your phone. Need help? See instructions for iPhone or Android. 
  2. On your Quest 2, go to Settings > Wi-Fi and connect to the mobile hotspot.
  3. Confirm that your headset is connected to the internet.
  4. Go to Settings > General > Software Update. For more help, see how to update your Meta Quest software.
  5. Check for the latest software update (v2.6 build dated July 24, 2026 or later).
  6. Apply the update.
  7. Your headset will restart and install the new software. This may take a few minutes.
  8. Once the update is complete, go to Settings > Wi-Fi.
  9. Select the Wi-Fi network you were previously connected to.
  10. Confirm that your headset connects successfully to your Wi-Fi network.

Thank you for your patience and for being part of the Meta community.

This topic has been closed for replies.

104 replies

Participant
July 30, 2026

I didn’t receive any response. No one helped till now 

Honored Contributor
July 30, 2026

OK, so obviously you aren't in a supported country and you won't have Meta AI.. So that's it. 🤷 

New Participant
July 30, 2026

Thnkyou meta

 

July 30, 2026

its was helpful

New Participant
July 30, 2026

I’m new here only today and don’t quite know how or why , but my hey meta was working earlier but when I updated at apps request it is not hearing or connecting when I say hey meta ? Any savy person know where I’m going wrong ? 

New Participant
July 30, 2026

Thnxs u meta❤️

New Participant
July 31, 2026

Thanks meta 

New Participant
July 31, 2026

Thanks meta

New Participant
July 31, 2026

Thanks meta for all

July 31, 2026

Thanks meta

steve40
Honored Contributor
August 1, 2026