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MetaStoreHelp
Community Manager
July 24, 2026

Wi-Fi Connectivity Issue on Meta Quest 2 After the Horizon v2.6 Update

  • July 24, 2026
  • 104 replies
  • 1802955 views

We're aware that some Quest 2 users are unable to connect to Wi-Fi after updating to Horizon v2.6. We've identified the cause, and a fix is now available.

To download the fix, temporarily connect your Quest 2 to a mobile hotspot and follow the steps below.

Before you begin: Using a mobile hotspot may use data from your mobile plan and could result in additional charges. Check your mobile plan before proceeding.

Steps:

  1. Turn on the mobile hotspot on your phone. Need help? See instructions for iPhone or Android. 
  2. On your Quest 2, go to Settings > Wi-Fi and connect to the mobile hotspot.
  3. Confirm that your headset is connected to the internet.
  4. Go to Settings > General > Software Update. For more help, see how to update your Meta Quest software.
  5. Check for the latest software update (v2.6 build dated July 24, 2026 or later).
  6. Apply the update.
  7. Your headset will restart and install the new software. This may take a few minutes.
  8. Once the update is complete, go to Settings > Wi-Fi.
  9. Select the Wi-Fi network you were previously connected to.
  10. Confirm that your headset connects successfully to your Wi-Fi network.

Thank you for your patience and for being part of the Meta community.

This topic has been closed for replies.

104 replies

New Participant
August 3, 2026

Thank you

New Participant
August 3, 2026

Bro, the Wi-Fi on the mobile app it says disconnected when I’m literally in the same place not good help

New Participant
August 3, 2026

Thanks

New Participant
August 3, 2026

Amazing 

New Participant
August 3, 2026

Thanks meta

New Participant
August 4, 2026

still cant conect

 

Honored Contributor
August 4, 2026

https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=26500769372871399&g3=none&et=none&sg=skip

Use the WhatsApp link for a quicker response from an actual human at Meta support. 

New Participant
August 4, 2026

doest work

 

New Participant
August 4, 2026

Thanks meta🫢

New Participant
August 4, 2026

Thank you 

Honored Contributor
August 5, 2026

You have just spammed the community with four identical posts. That will get you banned, just letting you know.