Community Manager

Wi-Fi Connectivity Issue on Meta Quest 2 After the Horizon v2.6 Update

Forum|Forum|2 months ago
July 24, 2026
104 replies
1802953 views

We're aware that some Quest 2 users are unable to connect to Wi-Fi after updating to Horizon v2.6. We've identified the cause, and a fix is now available.

To download the fix, temporarily connect your Quest 2 to a mobile hotspot and follow the steps below.

Before you begin: Using a mobile hotspot may use data from your mobile plan and could result in additional charges. Check your mobile plan before proceeding.

Steps:

Turn on the mobile hotspot on your phone. Need help? See instructions for iPhone or Android.
On your Quest 2, go to Settings > Wi-Fi and connect to the mobile hotspot.
Confirm that your headset is connected to the internet.
Go to Settings > General > Software Update. For more help, see how to update your Meta Quest software.
Check for the latest software update (v2.6 build dated July 24, 2026 or later).
Apply the update.
Your headset will restart and install the new software. This may take a few minutes.
Once the update is complete, go to Settings > Wi-Fi.
Select the Wi-Fi network you were previously connected to.
Confirm that your headset connects successfully to your Wi-Fi network.

Thank you for your patience and for being part of the Meta community.

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Honored Contributor

Honored Contributor

New Participant

Hi, after update 2.6 now my library is grayed and the app says the headset he's no internet connection, I can enter the store but cannot lunch apps. V2.6 build 5222268.2810.150

B

BrayDilly29

New Participant

The ocular keeps showing the meta symbol. So I did all the steps. Nothing works. Keep getting the black screen did the factory reset nothing is working. It just goes back to the black screen. Any suggestions or do I just call Meta and do a warranty?

C

Cyberia08

New Participant

I can log into my mobile hotspot and downloaded and installed v2.6 release July 26, 2026 but still can't connect to my home internet. Maybe tell us what the issue is with your software and why it will connect to a mobile network but not to a home network. Perhaps we can find our own solutions because Meta sure isn't getting it done.

steve40

Honored Contributor

M

Maccyb123

Honored Contributor

Not in the pervue of this community. We cannot help with account issues. We are all just users here, no Meta employees and no Meta monitors. You need to contact Facebook. There are links at the bottom of the web page for Facebook acct issues.