Developer Dashboard Feedback

Hi,I am trying to upload a game to the Oculus development dashboard and I receive an error after uploading the game and it says (The provided launch file (MC VR3/MonteCube VR Play now ver3) was not found in the package)  I have everything I need in the build file and it runs just fine on the Oculus. The application executable is within the zip file.Below is inside the games zip file.I am fairly new to using Unity.  Any insight into what I may be missing would be greatly appreciated.Thanks

I got this tutorial working in unity. I was able to use Build and Run to get it on my Oculus Go. However, I cannot get the ball to move. I think that I need to change the arrow keys code, i.e. Input.GetAxis("Horizontal"), to use the controller, but just cannot figure out how. Does anyone know what I am doing wrong?Thanks

For some months already the Oculus Dashboard has changed the Financial Reports to a CSV style that are based on the Games Payment Reports from Facebook.Mode details here (https://developers.facebook.com/docs/games_payments/reports/).This can be an great API for people to extract their data and to create great scripts with that. BUT, what I do feel is that now I can't get to read in an easy way what I am selling, when or for who. I download a zip file containing a csv for each day and I need to combine this several files to get even the simple data of how much will I get this month.IMHO this is totally useless if there is no graphical interface to access, which could be done by Oculus/Facebook, but for the final user to try to decode info from that is far from practical.Anyway, I wish we could have something simple as the Play Store console for financial, or even Steam Partner website.I love the data from downloads and stats, they are great, but financial I just wait to get the inv

Hey all,My team has submitted a couple builds of our game and have had no issues being able to submit. Now whenever we do, there is an error saying that the "About this App" section needs to be fixed. When we go and press the "Fix" button it takes us to the Terms of Service page. No matter what we input for the Terms of Service URL, the page won't accept what is in the field. We've typed it according the the layout requirements and it won't save, preventing us from resubmitting. 24 hours ago there was no such error, and we haven't changed any of the app details since we first submitted a couple of weeks ago. Any help would be really appreciated!Thanks,A.

Currently can not access to the dashboard 

Hi There,We have just started running into a problem with adding new users to our release channels for a game that is in development.Through the developer dashboard we can add oculus account usernames appropriately, and our title will appear as downloadable when searched for through Oculus home. However, the download and installation fails when attempting to actually run it.The way that we have worked around this issue internally is to add the oculus account as a developer in our organization's member page, however we can't really do this when attempting to allow external partners and players.Has anyone else come across this issue with release channels?Is there a way to ensure a user can have access to a release channel for a game that is in development that does not involve adding them as a developer?Thanks very much!-Nate S.QA Lead, Harmonix

Hello,Web upload as well as ovr-platform-util.exe doesn't work anymore for us. It always get into infinite loop with steps 1/3 2/3 3/3 1/3 2/3 3/3... Please find log file attached.Logs are full of stack traces like:"stack_trace":"at [eval]:18:1658\nat a ([eval]:16:506)\nat [eval]:16:652\nat [eval]:16:450\nat Object._log ([eval]:18:1997)\nat [eval]:18:1046\nat a ([eval]:16:506)\nat [eval]:16:652"Command we use: ovr-platform-util.exe upload-mobile-build --app_id 1757522977679878 --app_secret %secret% --apk R8-Android-Shipping-armv7-es2.apk  --channel "ALPHA" --notes "tralala" 

As the title suggests my app has been on "Running" for a long time, which is over an hour longer than my previous build submissions.

Stuck at waiting for process to begin ovr platform util.Tried 3 times already but still stuck.

What is this option for in the dashboard? I'm having site issues and the link won't open.Thanks

The 'Update App Info' button is no longer responsive, on my developer dashboard, preventing me from updating my app info.I tested this on Google Chrome and Microsoft Edge web browsers, same non responsiveness on both.I will try again tomorrow.

Hi Team,In order to change organisation name or legal entity name we have few queries.1. Do you need any legal supporting document as new organisation in order to name change?2. What the throughput time to complete the process.3. Can we change account owner name and email? if yes please let us know the process.4. Please describe whole process so that we can prepare ourself in upfront.We are looking forward to hearing from you soon.Thanks,Philips Lighting Team

I'm using the platform command line tool for apk uploads of our Go application to the oculus distribution platform. I'm having trouble correctly incrementing the version number and/or the build version code to that the apk is excepted. I'm getting the message that there is an apk with the same platform number and version code on the channel I'm uploading to. Incrementing the build code version doesn't seem to resolve the issue, and I have 1.01 as the version number - adding 1.011 to the number also doesn't seem to work. What are the accepted values for these properties?

After logging into the Developer Dashboard I'm stuck on a page which keeps refreshing. I think it's the page that allows me to Manage my apps etc. Because, obviously, I can still use the Forum (assuming I go to it directly). But when in the Forum I click on Manage on the left-side menu I get to this page which just keeps refreshing.Big problem as I absolutely need to upload a new build today for a client.@imperativity Can you help?

I want to invite someone who has linked 4 Oculus GO with his Facebook Account to the BETA Channel of an app. Adding the e-mail address of that facebook account gives me the error:Sorry, we couldn't locate the user that you were looking for. The provided value does not match any account: userx@xxx.xxHow do I get him in there?

This morning I installed the gearvr runtime on a new phone. I was asked to connect with my facebook account and it seems my facebook and preexisting oculus account were linked.Since then I can't browse to the dashboard. When I browse to https://dashboard.oculus.com/, the browser gets into an infinite loop, showing the loading wheel and the authentifaction page ("we'll redirect you now") in turns. Strangely, I can access developer.oculus.com, probably because I was already logged in before I linked the facebook account.I tried on chrome and firefox but I get the same result.The bottom line is that it is impossible to get to the dashboard anymore.Has anyone experienced this too ???

*RESOLVED*Visited our back end this morning and everything is back to normal.---------------------------------------------Hey team,We are struggling to find the key generation tool for our apps:We go to My Apps:Click on View Appand can't find the key creation option.Also the "Oculus Keys" option in the sidebar leads to the correct URL but shows the same content as Root app details but no create keys option.We've generated keys in the past with no issue. Not sure why it's we can't find it this time around.Would be great to get some review keys out there.Many Thanks

Has anyone else experienced this issue? As recently as last night I could upload new builds of my Oculus Go game, but right now I keep trying to click "Upload New Binary" and nothing is happening.

Hello GuysI'm having problems with my app on the RC release channel not showing up in the Oculus Go library(Not Install Tap).Is there a way around this?Thank you for your help.

Hi,maybe this option exists and I am simply unable to find it. I would love to receive an email notification, when a user rates my app with a comment. Currently, I have to check the dashboard every once in a while to see if there's anything new. Is that possible?Thanks!