Forum Discussion

ODLD25's avatar
ODLD25
Honored Guest
4 months ago
Solved

Battery can't touch battery contact in Quest 3s controller

As you can see the battery contact on the right controller somehow moved down a bit and when I put in a battery it doesn't touch it so the controller doesn't receive power and doesn't work, atleast that's what I think is happening.

I don't want to pull the contact back up cause I am scared I will break it even more but if there is nothing else I can do than I will try it.

Does anyone know how to fix it?

Controllers
Meta Quest 3S
  • steve_40's avatar
    steve_40
    4 months ago

    You could fold up a small piece of aluminium foil so it is about 1 mm thick so it will fit between the battery contact and battery terminal. But if your controller is still under warranty you should submit a support ticket with Meta to get a replacement.

3 Replies

  • steve_40's avatar
    steve_40
    Superstar
    4 months ago

    You could fold up a small piece of aluminium foil so it is about 1 mm thick so it will fit between the battery contact and battery terminal. But if your controller is still under warranty you should submit a support ticket with Meta to get a replacement.

  • Anonymous's avatar
    Anonymous
    4 months ago

    ODLD25​  An alternative fix without the tin foil. Rotate the positive controller terminal until it springs back out of the locked-in position.

    https://youtu.be/W5nUlDDkqzU

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    4 months ago

    Hi there,

     

    Thanks for posting into our forum. We see you're having problems with the batteries not touching the battery contact part of the controller, and we'd like to see what we can do to help! Please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Thanks in advance!