Forum Discussion
6 Replies
- steve_40Trustee
Maybe you should be logging in to Meta not Oculus? Afaik the Oculus accounts were migrated into Meta and support for Oculus accounts ended in 2023. If you didn't migrate your account back in 2023 (everyone was sent emails about it) you lose all your old purchases!
- Mairh93Honored Guest
I have access here :
- MetaStoreHelpCommunity Manager
Hey there Mairh93!
We can see that you had issues logging into your account over Meta Quest Link, is this still happening or were you able to log into your account now?
If you're still unable to access your account over the Meta Quest Link app, then please reach out to us privately, so that we can review this closely for you.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope you have a wonderful day!
- steve_40Trustee
Yup, that's a META account. When I log in to mine on the web, it is also on the site "secure.oculus.com" and the webpage tab is still called "Oculus" ๐.
- GhastbombHonored Guest
I'm having the same issue, Thanks for posting such a good description Mairh93โ !
- Mairh93Honored Guest
After many attempts, the follow steps were successful for me (not sure how/why, as I did the same steps also before...) :