Can't add gift card as payment method

Well, I'm using a mastercard gift card and it says on your website that mastercard gift cards work, and it's getting declined even though it has $100, I put in the correct information, and I put in the correct pin. So yall should probably get that bug fixed soon or you're gonna lose a lot of money from lots of people.

That is complete bull crap that I can’t use my $100 mastercard to buy a game I’m starting to want to got to another headset company because of how **bleep**y the oculus app’s store is. I can’t get a game without it saying my card was declined 

This post and solution was made 2 years ago and the same issue exists. Y'all really need to get that changed, people give gift cards and birthday, Christmas, and just because gifts all the time to kids who play your games and would like to get new stuff but can't. A pre-paid gift card like Visa or Amex, is guaranteed money to your company for our purchase, y'all are making it very difficult to buy new games and addon's. I can see why people are selling their systems, they can't get anything new and are board with the limits they have, y'all are killing a ton of sales with this!

Hey there AgingMacaroon, thanks for reaching out! We can't guarantee support for disposable gift cards such as VISA or Mastercard gift cards, as they operate differently than debit cards, such as not having a billing address associated with them or being unable to reload funds back onto it. For this reason, gift cards cannot be used to purchase content from the Oculus Store. Hope this clears up any confusion and answers any questions!

Oh no! We hate to see your gift card was applied to the wrong account. We know how this feels, this definitely isn't how we want you to spend your holidays. We're here to help get this sorted out for you! We may need some sensitive information in order to look into your account, please click here or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!

Hey there dckyqt.graffiti! Thanks for reaching out. In order for us to look further into this would you mind sending us a private message with your username, email and full name on your Meta Quest account. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

Once you send us this information we can look further into this issue for you. Happy Holidays!

Hello, Lulu1255! We see you're having a bit of trouble adding a credit or gift card as a payment option. No worries! We want you to have the best VR experience possible, and that includes being able to buy awesome games. Check out this super helpful article that dives deep into all the payment methods you can use on your account. If you meet the requirements but still unable to add a payment method, send us a PM! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Howdy, Lulu1255! We were just checking in with you to see if you were still needing assistance. We look forward to hearing from you, and want to ensure you're well taken care of. We hope you have a great day!