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offbeatkid's avatar
offbeatkid
Meta Employee
22 days ago

Help Needed: Link Performance Check

Hi everyone,

We're following up on the reports related to this thread Meta Quest Link Update

Our engineering team is looking into this performance issue and would appreciate your help running a quick test.

Step 1: Check if OculusDash.exe is using GPU resources

  1. Open Task Manager → go to the Details tab
  2. Right-click any column header → Select columns → enable GPU
  3. While experiencing the performance issue with Link, check if OculusDash.exe shows a non-zero GPU value (it should be 0)

Step 2: End the OculusDash.exe process

  1. Right-click OculusDash.exe → End task (or select it and press Delete)
  2. You may need to do this a few times quickly—it can restart itself
  3. Once it stays closed, check if your performance improves

Here's a short video showing both steps (first 5 sec = Step 1, rest = Step 2).

Let us know what you find—what GPU value that OculusDash.exe is showing initially, and also whether your performance improved after ending the process. This will really help us narrow things down. 

Thanks!

2 Replies

  •  *OculusDash was indeed running with a non-zero GPU usage fluctuating from around 5-15%

    *After ending it a couple of times it stayed closed, BUT problem with lost frames persisted even with now even higher performance headroom (per debug tool)

    *In task manager the other only processes with GPU usage (after shutting down the Dash) were: 1)EAWRC (game around 50%) 2)OVRServer (fluctuating from10-20%)

    In conclusion, performance overhead improved by closing OculusDash.exe but fame loss is still the problem, no GPU usage 

  • BTW this is the problem I have since the v83-85 update (lots of lost frames, enough performance headroom)