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New Participant
November 5, 2025
Question

Looking for MSDS for Oculus Meta Quest 3

  • November 5, 2025
  • 11 replies
  • 642 views

Hi all,
We need the MSDS/SDS (Material Safety Data Sheet) for Oculus Meta Quest 3 for logistics/import compliance. Has anyone successfully obtained this document from Meta before?

- Which channel did you use (support ticket, enterprise support, email, etc.)?

- Did the document include battery/hazardous materials details?

- Any reference number or contact you can share?

Thanks in advance!

11 replies

Choleni
Honored Contributor
November 5, 2025

Hi zari2​ 🙂

I believe, the Quest actually doesn't requires a MSDS, so I'm pretty sure this document does not exist. But better ask support.😉

You can do that via email, chat or WhatsApp here:

Get Support

 

zari2Author
New Participant
April 14, 2026

Hi,

I have already contacted Meta, but they were unable to provide the MSDS/SDS or UN38.3 documents. However, these documents are mandatory for logistics and shipping.

If anyone has access to these documents, I can share my email address for delivery. Without them, cargo companies are not accepting the shipment.

Since Meta is the manufacturer, it is their responsibility to provide these documents. No third party or shipping company can issue them if they are not the manufacturer.

steve40
Honored Contributor
April 14, 2026

MSDS/SDS is mainly for chemicals, not manufactured articles. VR headsets are exempt but may need UN3481 labelling for the lithium ion battery.

UK return customer service nightmare due to conflicting advice on DHL labelling | Meta Community Forums - 1366681

steve40
Honored Contributor
November 5, 2025

Quest 3 safety sheets can be found here.