Forum Discussion

QDDavid's avatar
QDDavid
Honored Guest
1 month ago

Quest 3 Loosing Roomscale Boundary

I'm running a lab with ~12 Quest 3 headsets each in their own 10'X10' room. This morning I started running into issues with the headsets would revert from their setup roomscale boundaries into stationary boundary mode. I have tried setting up the boundary in the home screen and in the desired application. The roomscale boundary holds until I take the headset off and put it back on. At that point it says that it doesn't detect a boundary and switches to stationary boundary.

My current version is v2.31021.

I've cleaned the cameras and sensors and lighting is the same as it has previously been when it held a boundary. I've tried removing boundary history and adding a single roomscale boundary. I really want to avoid factory resetting due to the time involved in performing setup on all the devices.

I'm looking to see if anyone else with this version is also encountering this issue, and if anyone has a solution.

OS 2.x
quest3
Roomscale
v2.3

15 Replies

  • steve_40's avatar
    steve_40
    Honored Visionary
    1 month ago

    If it's happening to multiple headsets, then it would be a software bug or server-side issue, and factory resetting them isn't going to fix it. You'll have to wait for another software update. Report the bug from the Quick Settings menu.

  • JRinWonderland's avatar
    JRinWonderland
    Explorer
    1 month ago

    YES. same here. its making my games literally unplayable switching to stationary for no reason other than me just touching the headset or even just randomly when im moving around. completely ruins the immersion and i dont understand how this is an issue when it has literally NEVER happened before

  • vod0's avatar
    vod0
    Honored Guest
    1 month ago

    Same here.
    current version 2.1.1.x and 2.3
    all have this problem, Quest2 and Quest3. workaround: set sleeping time to maximum. Annoying.

    the roomscale boundary is no longer detected after waking up from standby, and it switches to stationary mode.

    You then always have to open the QuickBoard using the Meta button and switch the boundary to “roomscale.”

    Or you restart the app, the boundary is found again.

  • vod0's avatar
    vod0
    Honored Guest
    1 month ago

    many users have the same issue

    https://www.reddit.com/r/OculusQuest/comments/1t7xqsd/comment/okt26ni/

  • Samanagatta's avatar
    Samanagatta
    Honored Guest
    1 month ago

    Same problem here. Really annoying. I can't configure the play area and hand the headset over without it switching back to stationary, so it's impossible to demo VR to friends or anyone else who wants to try it!!!

    • steve_40's avatar
      steve_40
      Honored Visionary
      1 month ago

      Report the bug from the Quick Settings menu.

  • gablesss23's avatar
    gablesss23
    Explorer
    29 days ago

    did not receive any update, didnt update anything, just in other morning turned on my headset and when i link into pc, boundary automatically switched on room scale and everything works just fine, when im turning off and on my headset all good, boundary is not switching on stationary

    • Samanagatta's avatar
      Samanagatta
      Honored Guest
      29 days ago

      Me too, haven’t received the update. Can someone who solved it post the version?

  • gablesss23's avatar
    gablesss23
    Explorer
    29 days ago

    Just make sure your headset and pc are connected to internet, then reboot pc and headset, it helped me

  • gablesss23's avatar
    gablesss23
    Explorer
    29 days ago

    I also got a lab with bunch of headsets and pcs, on one of my headset didnt change anything, boundary was switching to stationary, then i notice that my wi-fi in my headset was turned off, i switch it on and restarted everything, then it worked fine