One of my controllers (the left one, specifically) is no longer charging. I’ve already tried everything: replacing the battery and performing a factory reset on both the controller and the headset.
Could this issue be caused by leaving the controller on the charging dock without using it for a while?
As a result, I’m unable to complete the controller’s firmware update.
The rechargeable battery is probably faulty. You could test it by putting the battery in the RIGHT controller and leaving it on the dock and see if it charges.
But that said, there's an issue with Meta rechargeable battery packs where they can be sort-of loose and not connect properly:
Quest 3 Meta rechargeable controller batteries disconnecting | Meta Community Forums - 1337133
Try a tiny bit of paper folded a few times and place between battery cover and battery. I've only used it a few times yet but it seems to have helped.
But the simple solution to get you back on track would be just to use normal disposable batteries, at least until you can update the controller firmware 🙂.
