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The_Njitram's avatar
The_Njitram
Honored Guest
5 years ago

Red blinking light, stuck in an endless loop. (Solved)

(Solved)

So uhhhh... I use the wrong charger... I used my phone charger instead of the one that cam with the Oculus Quest 2....

 

Hello everyone,

 

Intro (don't need to read this)

My Oculus Quest 2 has a red blinking light, meaning (what I read online) Its so empty that it can't do anything until its charged. When I use my Quest I plug it into a power bank, sometimes the headset decides it doesn't want to be charged so it depletes and turns off after an hour (maybe longer/shorter, truly no idea).

So this time again it didn't want to be charged and the battery depleted completely, even though I turned it off myself. I guess I didn't shut it off properly, because sometimes after turning it off, it turns itself on again (no I didn't press restart).

 

Problem

My quest gives a red blinking light, so I tried charging it. But when charging the red blinking light stops after a few seconds and goes solid white (meaning the screen is on). Its trying to boot up... Then the loading screen shuts off again and the light starts blinking red. This just goes on and on whilst its plugged into the charger. When I remove the charging cable nothing, but actually nothing happens. 

 

What I tried

- Charging it the entire day, (wasn't charged when I came home, also no blinking light)

- Pressing the power button whilst plugged in and unplugged. Tried holding, pressing repeatedly

 

None of these helped

 

Questions

1. What the hell do I do...

 

Greetings,

Martijn

blinking
charging
flashing
not charging
red blinking light
red light

26 Replies

  • joshy-da-epic-gamer's avatar
    joshy-da-epic-gamer
    Honored Guest
    4 years ago

    hey, from what I have learnt with the quest 2 is flashing red light means the headset is fully dead(0%) it may be the charger or you might need to manually update your vr (you can find how to do this on YOUTUBE) I had a similar issue and after the v34 update (I manually installed) I have not had it after.

  • pastic2's avatar
    pastic2
    Honored Guest
    4 years ago

    I have almost the same problem but it doesn't have the white indicator and I'm using the charger for my OCULUS quest 2

    • pastic2's avatar
      pastic2
      Honored Guest
      4 years ago

      Never mind figured it out just had to let it sit for a minute the plug it in the opposite way.

  • oliverfin50's avatar
    oliverfin50
    Honored Guest
    4 years ago

    I have the exact same problem and nothing has worked I don't know what to do 

    • tilikum1912's avatar
      tilikum1912
      Explorer
      4 years ago

      Hi, sorry for bothering you, may I ask have you solved this problem? I have the same problem now and changing the charger isn't a workable way for my quest 2...

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager
        4 years ago

        Hey there. We know what it's like to want to play your favorite game, but you're unable to since you're headset isn't properly charging.  Let's see what we can do to help.

         

        We recommend you try to charge the device in a different outlet for two hours and try a different charging cord.

         

        If you're still having issues, we suggest reaching out to Support HERE to further assist you with your headset as it definitely has power issues.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    4 years ago

    Hey there! That's not what we want to hear from our valued customers. We'd love to see what we can do to help you with your device not charging.

     

    Can you please do the following?

    • Charge the device at a different outlet on the charger for two hours.
    • Try a different charger to see if it works after two hours.

     

    If none of the troubleshooting steps have worked, the next step would be to reach out to support to see what options are available to you HERE.

  • Nobody8686's avatar
    Nobody8686
    Honored Guest
    4 years ago

    I got my quest 2 out of the same red flashing, restartig loop by plugging it in an very low powered charger, 5v 800mA. Maybe the quest just recognized, that it could not start with that low charging power. After 15 minutes I could change the charger and the quest charged normally with my regular charger again.

  • Leo.NoSimp's avatar
    Leo.NoSimp
    Honored Guest
    3 years ago

    I don't know if this will work with you guys but I had the same problem and right once the screen turned white I held the off button to try and power It off it didn't power off but it stopped blinking and now it's charging so basically right once the light turns White hold the button