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New Participant
July 16, 2025
Question

RMA no updates for over a month

  • July 16, 2025
  • 1 reply
  • 88 views

I had sent in my left quest 3 controller on June 7 and still haven't received a new one. Meta can you please check.

1 reply

MetaStoreHelp
Community Manager
July 16, 2025

Hi Mr.attitude. Thank you for bringing this issue to our attention! 

 

We understand that waiting over a month for a replacement controller is far from ideal, and we would love to investigate the situation for you in depth.


To proceed, we kindly request that you send us a private message, as we will need to confirm some sensitive information.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear from you soon!

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