Forum Discussion

Mr.attitude's avatar
Mr.attitude
Honored Guest
7 months ago

RMA no updates for over a month

I had sent in my left quest 3 controller on June 7 and still haven't received a new one. Meta can you please check.

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi Mr.attitude. Thank you for bringing this issue to our attention! 

     

    We understand that waiting over a month for a replacement controller is far from ideal, and we would love to investigate the situation for you in depth.


    To proceed, we kindly request that you send us a private message, as we will need to confirm some sensitive information.

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We hope to hear from you soon!