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BrooklyNite74
Inspiring
July 12, 2025
Question

The update loop

  • July 12, 2025
  • 13 replies
  • 282 views

What is going on with the latest update that will not update?? I troubleshot everything plus did a factory reset as well as a hard reboot and still nothing. So please help, Meta told me many replace the headset because its under warrenty but isn't that going to far? Robert W.

    13 replies

    steve40
    steve40
    Honored Contributor
    July 12, 2025

    The latest update (v78.1028) is borked. Turn off all your auto-update settings and wait for a fix. I expect it will take several weeks.

      FlamingF
      Participant
      July 12, 2025

      welcome to Meta ! 

      Choleni
      Choleni
      Honored Contributor
      July 12, 2025

      Hi BrooklyNite74​ 🙂

      Maybe try again now.

      The 165 MB update that never installed is now apparently only 105 MB.

      I saw a post from a user who was able to install it successfully.

       

      Edit: I'm still on v78.1027 after restart but now it says I'm updated.

        steve40
        steve40
        Honored Contributor
        July 12, 2025

        Hey, I just updated and it "worked", but it still says I'm on v78.1027 but now I am "up to date". So at least the update loop has gone.

          Choleni
          Choleni
          Honored Contributor
          July 12, 2025
          steve_40 wrote:

          Hey, I just updated and it "worked", but it still says I'm on v78.1027 but now I am "up to date".

          Yep, same for me and other users....but most important, you don't have that pending update anymore and all is working.

            Maccyb123
            Honored Contributor
            July 12, 2025

            Yes, it was a faulty update. Just start the device, install the update and it will just go back to v78.0 (you're probably on that if you did a factory reset. Then restart the device and V78.1028 should have completely disappeared. I actually got Navigator too which was a surprise.

            BrooklyNite74Author
            Inspiring
            July 12, 2025

            Thanks for the responses so since I wasted time on nonsense trouble shooting maby I can get Quest Cash out of this.

            Choleni
            Choleni
            Honored Contributor
            July 12, 2025

            BrooklyNite74​  I guess you'll have to talk to Meta about that.😂

            Personally, I haven't had any problems. I was just waiting for a fix.
            My headsets were fully functional the whole time, so why get upset?

            BrooklyNite74Author
            Inspiring
            July 13, 2025

            Not upset but why tell hundreds of people with the same update problem to do a factory reset when that doesn't solve anything but just pisses people off like myself.

              codigojr
              Participant
              July 13, 2025

              i have too proble no update all time this version is **bleep** need helpppppp


               

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