@MetaQuestVR meta Still waiting for my Meta Quest controller replacement for RMA 1197217195505773. Returned July 27, confirmed received July 31, promised 5–7 day turnaround. It’s now Aug 14, no tracking, no update, no response since Aug 12. Please resolve.
Hey there KnightsSky,
Thank you for bringing this to our attention.
We definitely realize that such a delay could certainly impact your overall experience of the Metaverse and we intend to look into this for you as soon as possible. Therefore, we'd request you to send us a PM as it would allow us to gather more information around the same.
Please remember, you must be signed into the community first to send us a private message.
