VRChat for some reason keeps giving me that error and it won't load after that. I can't even press the "Okay" button. Is this an issue that many people are experiencing, or is it just me? The error then proceeds by saying that I need to use a PC and a cable to play VRChat with quest link. I've done that and I can play it, but the point is that I want to play VRChat without my PC so I can play anywhere, and this error keeps blocking me from doing that. Is there a fix to this issue? if so how? (I've tried reinstalling, using my phone hotspot, restarting the device)

Finally, I found a method that would be reproducible!I tried a solution that others have had success with and it worked! (without pc)Here's howPress the power and volume buttons at the same time for 15 seconds and wait for the android character to appear. (In my case it came out with the word “no command”)Then do the same thing again.Finally, restart vrchat.I did this and it fixed it! If it cured you too, please spread the way as a reproducible method! Have a nice VR life!(Thank you for found the solution Soadling2.0)

VR Chat Error "Oculus platform error during user proof check timeout during fetching DSAT"

63 Replies

MetaQuestSupport
Community Manager
2 years ago
Hey IceJellie! We completely understand it is not ideal being unable to hop right on and enjoy the amazing world of VR. We are here to help out with the issues you are experiencing. From the information you have to us we see you've already tried a few steps to come to a conclusion. VRchat has a version for Meta Quest, and also a PCVR version. You may be experiencing a network restriction, we suggest first trying to reconnect to another network connection/hotspot again if possible. Another thing could be your home world in VRchat may be set to a PC world only. We hope the information given helps you fix the issues you are experiencing, if not please reach back out to us!
- kevinthecatvr
  Honored Guest
  2 years ago
  Hi I've read through all of this and I've tried almost anything and I'm vr is restarting RN so I hope it works and thank you for your time.
- lostlove
  Honored Guest
  2 years ago
  Hey vrchat creaters this same thing happened to me so I waited the next day and it worked I don't know if will work for other people but it works for me
- Captin.Clutch
  Honored Guest
  12 months ago
  My Oculus MetaQuest2, wont load any games that require my account to login. vrchat, recroom, a townshiptale, will not work. Although when I connect to a different wifi system it lets me right through with no issues. Is this a problem with my headset or the servers? And for some reason roblox works but the others don't.
MetaQuestSupport
Community Manager
2 years ago
Hey just following up with you IceJellie! Are you still having trouble with your VRChat? Let us know if you're still experiencing any issues. We are always here to help!
- IceJellie
  Explorer
  2 years ago
  Hi, yeah I tried using my mobile hotspot and it didn't work. My home world is also set to the default world, so it couldn't be that I tried connecting to a PC-only world.
  - ffsdfsdfs.2023
    Honored Guest
    2 years ago
    Yea the same thing is happening to me in the past hour. I did the same tips meta said as well. I don't know what to do now.
- Rose_Bandit
  Honored Guest
  25 days ago
  Hey, I'm having an issue of VRChat when i try logging in saying this when I try to log in with META
  "Error. oculus could not authenticate this user."
IceJellie
Explorer
2 years ago
Hi, I just tried it, but still, it didn't work. But does the Meta Quest mobile app have any effect on the games or apps on the headset? (just asking)
- MetaQuestSupport
  Community Manager
  2 years ago
  Thanks for giving that a shot, IceJellie. To answer your question, the Meta Quest mobile app doesn't store games or game saves. It is mostly for logging in and account features.
  
  Have you already attempted to disable the Air Link functionality? Air Link issues can sometimes be resolved by completely disabling the function and rebooting the device. If you haven't, please follow the steps below to ensure the process is completed properly:
  
  In your Quest headset:
  
  Navigate to the Settings menu.
  
  Ensure "Air Link" is disabled/toggled off.
  
  Restart both the Quest and the PC, and re-pair the Quest to the PC following these set-up steps.
  
  We look forward to your reply! Please let us know if there is any additional information we can provide.
  - Cry4boutIt
    Honored Guest
    2 years ago
    Hi,
    I don't have a pc and it's showing me this issue too.
    I can't even press the okay button amd I've tried uninstalling but it won't work this is happening with APL MY OTHER GAMES TOO-
    How do I fix this?
ella.hattum
Honored Guest
2 years ago
I don't know if you still have this problem but I did to and I fixed it. I downloaded vrchat on my PC, made sure my world and avatar where vr compatable. Then I opened vrchat through my phone on the oculus app and it worked. I changed my wifi and reset my headset to. Hope this helps
- IceJellie
  Explorer
  2 years ago
  Thanks for the help. Unfortunately, I gave up trying to play VR chat independently on quest 😅
- matt112B_2
  Honored Guest
  2 years ago
  You're an absolute legend mate I had the same problem and I decided to launch if vrc through the app like you have after trying all day to figure it out and it worked take my like you legend 👍
- TMC_Flare
  Honored Guest
  2 years ago
  Did exactly as you described and, nothing. Got any other fixes in that magic hat of yours?
lilcarp999
Honored Guest
2 years ago
Same here.
Minkiller777
Honored Guest
2 years ago
Please I need help I keep receiving oculus platform error every time I try to log in to vrchat I've done everything to fix it and I don't have a PC to trouble shoot the problem
djetak
Honored Guest
2 years ago
Has this been fixed i was just playing vr got off got back on and this happened i restarted my headset restarted the app deleted and re-downloaded the app and nothing's working and I don't own a PC so I can't really connect it to one
MrsNobody
Honored Guest
2 years ago
The thing with the errer on vrchat is happing to me and ive tried everything what do l do?
- TheRoseGod
  Honored Guest
  2 years ago
  I have done everything i could to try to fix this. reinstalling and deleting, letting my headset update/reset, unplugging and plugging back my wifi, and ive made sure both my avis and home world were quest compatible, and have NEVER had this issue until now. How would i go about fixing this?? I get on very often and find it extremely upsetting that i can't do so because it wont even let me play. When i thought i had it fixed, the game was very slow and wouldnt let me do alot. Now its back to the same error. I dont have air link enabled, and im not sure what to do. please help me and any advice would be appreciated. Thanks.
ll1k4
Honored Guest
2 years ago
I have the same problem. At first I thought it was a mistake on the VRChat side and wrote messages on their forum. But it turned out that this was most likely a mistake on the Meta side.
У меня такая же проблема. Сначала я думала, что это ошибка на стороне VRchat и писала сообщения у них на форуме. Но оказалось, что это ошибка скорее всего на стороне Meta.
(Как решить проблему так и не нашла)
(I still haven't found a way to solve the problem)
https://ask.vrchat.com/t/oculus-platform-error-during-user-proof-check-timeout-during-fetching-dsat/24645
lightskinjassy
Honored Guest
2 years ago
I had the same problem and it was fixed when I changed my boundary from stationary to room scale