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IceJellie
Participant
February 4, 2024
Solved

VR Chat Error "Oculus platform error during user proof check timeout during fetching DSAT"

VRChat for some reason keeps giving me that error and it won't load after that. I can't even press the "Okay" button. Is this an issue that many people are experiencing, or is it just me? The error then proceeds by saying that I need to use a PC and a cable to play VRChat with quest link. I've done that and I can play it, but the point is that I want to play VRChat without my PC so I can play anywhere, and this error keeps blocking me from doing that. Is there a fix to this issue? if so how? (I've tried reinstalling, using my phone hotspot, restarting the device)

New Participant
February 23, 2024

I don't know if you still have this problem but I did to and I fixed it. I downloaded vrchat on my PC, made sure my world and avatar where vr compatable. Then I opened vrchat through my phone on the oculus app and it worked. I changed my wifi and reset my headset to. Hope this helps

63 replies

New Participant
June 14, 2024

I FINALLY FOUND A SOLUTION THAT WORKED FOR MY AND MY FRIEND! HOLD THE POWER BUTTON AND VOLUME BUTTON AT THE SAME TIME FOR ABOUT FIFTEEN SECONDS UNTILL YOU SEE THE ANDROID ICON, THEN REPEAT THE SAME PROCESS UNTILL YOU ARE BACK ON META WITH YOUR GAMES. (Beware I am not on PC, Had airlink turned off before this, turned on the cloud backup thing, and tried disconnecting my wi-fi and reconnecting. If that helps you please tell oculus so they can tell other people NOT TO FACTORY RESET THEIR HEADSET!!!!!!!!)

New Participant
September 11, 2024

 It worked for me and I diffused the method. Thank you!

New Participant
June 30, 2024

Literally !! I've done all the things given to me but nothings worked. If anything it's just made my headset worse πŸ˜• can't even use it for more than 10 minutes before it gives out on me. I can't do the PC solutions because I don't have a PC

IvanhorizonVR
New Participant
July 4, 2024

i have the same issue but i don't use PC at all. i don't have one. The only solution says you need a PC. any suggests? i cant access any other part of the game.

 

IvanhorizonVR
New Participant
July 4, 2024

I play VRChat on oculus quest two without a pc, but recently a error happened. it says " Oculus platform error during user proof check: Timeout during fetching DSAT" im not sure what it means nor how to fix it. i know other people have had this issue. My home world is not a PC only and up until yesterday everything was fine. Please help if you have a non-PC solution.

AliceinVRworld
Honored Contributor
July 5, 2024

Has anyone been able to get in contact with VR chat? I had this same issue but one day to another it left. 

We are all mad here.
New Participant
July 16, 2024

it does the same too me 

 

New Participant
July 16, 2024

I've done everything the internet has told me to fix VRChat and when it loads, it says there's an error. Oculus platform error during user proof check timeout during fetching DSAT. I have tried uninstalling, installing again, hard reboot, restarting the oculus to using just the link to the library. I have turned off wifi and turned it back on. Disconnected completely and added it back. I'm really frustrated at this point. This thing is not even a month old and I'm having issues with games. Not to mention, charging sucks and I don't even 2 hours out this headset. How do I fix this problem?!

New Participant
July 25, 2024

It's been doing this to me for almost two weeks and I don't have a pc do fix the issue 

AliceinVRworld
Honored Contributor
August 1, 2024

Hello everyone! I am seeing an increase of other games that require log in like Captin.Clutch mentioned. Normally for VRchat this issue leaves by itself as I myself have had this issue. However, I want to know if is now not only VRchat. As well as what headset version you're are currently in! 

In addition, any troubleshooting done. I thank you all for your patience and responses! 

We are all mad here.
New Participant
September 11, 2024

Finally, I found a method that would be reproducible!
I tried a solution that others have had success with and it worked! (without pc)
Here's how

Press the power and volume buttons at the same time for 15 seconds and wait for the android character to appear. (In my case it came out with the word β€œno command”)
Then do the same thing again.
Finally, restart vrchat.

I did this and it fixed it! If it cured you too, please spread the way as a reproducible method! Have a nice VR life!

(Thank you for found the solution Soadling2.0)

New Participant
September 15, 2024

Worked for me after holding down the volume down key and the power button while the headset was on, I booted up ve chat and it immediately went to the login screen. Thanks!

OMOTO1439928
Honored Contributor
September 15, 2024

Omega_Ooo Idek1415 
Huge thank you for sharing this with the community, folks! πŸ₯³ πŸ’•

I'll mark this as another Accepted Solution to make it easier for others to find in the future!

If I don't take my foot off the gas, I might miss it all. βͺ€ Quest 3 | Rift S, Quest, Quest 2, Pico 4 βͺ€ MSI RTX 4070, i7-13700F, 64GB DDR5 5600MHz βͺ€ Ray-Ban Meta Wayfarer | Shiny Caramel Transparent | Brown Polarised
New Participant
October 11, 2024

Vrchat see