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Hi  I started reaching out for support for an issue that is now almost 10 weeks old and have not gotten a single response from support that tells me why this is happening.  I've tried everything I can find online to possibly fix it (adding and/or removing payment types, resetting, etc.)  Every answer I get from support is a canned response and it is driving me nuts!  Does ANYONE know how to fix this ? They even said they cleared the error and asked me to log back in while I was in a live chat with them at one point and I did it but it still did the same thing .  I'm so frustrated with their lack of support or even a real answer.