Forum Discussion

picclock's avatar
picclock
Honored Guest
4 months ago

Link fails at end of install solution .. .

The install would always fail with a Picture of the Quest3 and a black window.

At the end of the pc link install, a select your headset window is displayed. It is of a fixed size, but not moveable in the up direction, and annoyingly, even though I tried clicking on the headset and trying all my keyboard keys nothing would finalise my link install. 

I am old so my eyes have windows Scale and layout settings* at 125% the screen. After 4 days of repair/reinstall nonsense it occurred to me something may be hidden on the bottom of the select headset window.  I resized the display and the missing controls to complete the install came into view.

I have spent many days trying to sort this with Meta (many emails), getting nowhere.

Attn Meta : to save anyone else from this issue please make the headset selection window resizeable and moveable. Windows 10, 2560x1440 display .. .

*right click on desktop.

 

 

1 Reply

  • Choleni's avatar
    Choleni
    MVP
    4 months ago

    Hi picclock​ 🙂

    This non-scalable, non-movable window is, unfortunately, a known and annoying issue.

    Posting here would probably have saved you some days of troubleshooting, as several users would likely have tipped you off about the "hidden" button within a short time because they all faced the same problem😂