Meta Quest Link not working
Hello,
I used to be able to play on my VR with a link cable perfectly fine, but I recently got a new computer, and it doesn't work. I checked the requirements and my PC meets them without question, but whenever I try to connect the headset, my computer gives me messages like "Meta Quest Link isn't working correctly. Click here to check our support article." I checked that article, but nothing seemed to help. The Quest program on my computer shows that my headset is connected and ready to launch, and so does my headset, but when I launch it through the link cable, it just doesn't load, and it stays on a black screen. I've also tried connecting my headset through a USB hub instead of the actual computer to connect it through USB 3, but it still doesn't work.
Is there any way I can troubleshoot it?
Thank you!
Hey there Jxrtle & Neruat! Experiencing issues with Quest link is no fun! We'd love to provide you with some information regarding troubleshooting this issue, so you can continue enjoying your experience in the VR world! Check out this link to troubleshoot Quest link and Air link and let us know if this helps!