Forum Discussion

NetRunner_2k77's avatar
28 days ago
Solved

Pairing stuck at Safety screen

I updated the Meta Quest App to the Meta Horizon version. Trying to pair my old Oculus Quest. The device is recognized. The code is accepted. I finished the whole process until I get to the final safety screen and there's no way to proceed from there - no OK/Continue button. Nothing.

Is there anything I can do?

3 Replies

  • Hi NetRunner_2k77​ πŸ™‚

    The easiest way might be using an iphone, if you have one or if you can borrow one. 

    For Android you'll need an older version of the phone app to pair the Quest 1.

    The following solution explains what you must do and includes a link to an older version..... maybe you must try multiple version numbers though.

    Meta support doesnt't recognize my Oculus Quest (1st gen) serial number so I cannot get help. | Meta Community Forums - 1274215

    The app will probably tell you to update.... you must skip that.

    Unfortunately, on some phones the skip button isn't visible and can't be used. πŸ™

    If thats the case, use a tablet for the set up.

    A friend set up a Quest 1 recently with an Android tablet using version 257.0.0.16.106 -  the next/continue buttons here were also almost hidden at bottom of the page, but he could use them..

    Good luck🀞