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ColoXtine
New Participant
December 5, 2021
Solved

Beat Saber add-ons not sharing on Quest 2

My husband and I have separate accounts and one Oculus Quest 2. I was able to play Beat Saber we purchased on his account using mine. I just bought a music pack add-on with his account. I went into mine and it's asking me to buy it again. I don't understand why I can play the game but not the add-on. It's a family Oculus and if I want to have my own account to track my own progress outside my husband I should be able to. It's not like we can play the same game together since it's the same Oculus. 

    ThyRuinedKingAnswer
    Honored Contributor
    May 26, 2023

    Looks like some miscommunication occurred, sorry about that ramzoah and kunoichi-chan. The investigation that was previously mentioned was in relation to app sharing which has since been resolved. Content such as DLCs is intended to not be sharable.

    EDIT: Disclaimer, this was marked as Accepted Solution to inform others that the DLCs are intended to not be shareable. There is no fix to this as it is not a bug.

    In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it. P.S., I can beat you at One Piece TCG and Tekken
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    TKBKLifeIsGood
    New Participant
    January 3, 2022

    Please please please fix this, it’s killing the experience for my daughter, who just wants to play Beat Saber with her friends and family, with the music that she likes. 

      DrDJM
      Up and Coming
      January 4, 2022

      We had the same issue but found a workaround for one of the complaints in these comments.  You can buy music packs if you are on a secondary account by buying them from the Oculus store not from inside the app.  However they still need a fix for sharing.  My gf is on a secondary account on her quest 2 so we can share apps.  But if I buy music packs she has to go on to my account.  Fortunately I am not fond of beat saber so she just buys them on her account and I can’t use them.  That of course is no fix!!

        Phillips218
        New Participant
        January 6, 2022

        The fact that I have 4 Oculus quest 2s and cannot play with my kids without nothing but headaches is complete BS!!!!

          Hematita
          New Participant
          January 6, 2022

          I’d just like to point out that I signed up for this forum just to respond to this. My husband bought me the Quest 2. I bought some music packs and was looking forward to having him try Bad Romance as well… only to find out he has no access to the ones I bought! That’s ridiculous! 
          The Quest isn’t cheap. We’re sharing the console. Of course he should have access to my song addons!

            RusTBlade
            Participant
            January 7, 2022

            Just ran into this issue as well.  Thank you for posting the question ColoXtine and thanks to all that responded.

            I have to say that I do feel cheated / robbed.  It seems to me that I bought the content to be played on my device.  It shouldn’t matter who is using my device!!  

             

              wentpostal
              New Participant
              January 8, 2022

              To add insult to injury on this…. They won’t do the refund if you purchased the add-on in the Beat Saber app.

               

              As stated several times by others… this is absolute bate and switch on the part of the developer AND Meta.  

                wentpostal
                New Participant
                January 13, 2022

                Meta/Oculus did finally refund the add-on purchase after I opened a support case. 

                However... they termed it as a one-time exception and that I have to adhere to the refund policy in the future.  Which makes no sense since I was already within the agreement no having played the game >2 hours or trying to refund past 14 days.  

                I also opened a case with the beat sabre developer the same day and they have no responded at all.  

                  Nuclear0ption
                  New Participant
                  January 15, 2022

                  This needs to be fixed for many reasons. I had to purchase the songs on my account because my daughters don't have a payment method - and I don't want them to be buying everything. I purchased songs on my account and my daughters are not even able to play them. This should have been easy - all they needed to do was copy how Apple does family sharing!

                    Mathieu68Jagr
                    New Participant
                    January 16, 2022

                    Honestly it's a real bummer, I am using 2 different account to be able to track my calories using mostly Beat Saber game, looks like I'll have to be very selective on the songs or buy the packs a second time 😞 a little disapointing.

                      Triskart
                      New Participant
                      January 25, 2022

                      I'm doing the same thing, using the Beat Saber to track calories. I have my account set up for my fitness goals and Beat Saber is important. My husband has not set his up for tracking fitness. If I play on his account, it's not tracked. I ended up purchasing my own Beat Saber and my own music packs. I feel ripped off. I really hope this is something Oculus will address, there are certainly enough complaints.

                        smirault
                        New Participant
                        January 17, 2022

                        How is this even possible to have launched a game where the content can’t be shared across the same accounts on the device???  I’d rather get a refund for my device than have to buy everything 3 times for each account - that’s absolutely absurd

                          GemmaKat
                          Participant
                          January 20, 2022

                          Did Beat Saber ever chime in? 

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