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Participant
December 16, 2023
Solved

Game Downloads keep cancelling themselves on Quest 3

hi im having an issue when trying to download asgards wrath 2, im on q3, every time i try to download the game, the download stops and the asgards wrath icon goes back to install, i normally get between 100-600mb when it does this, the highest download i have got to is 18gb, i have restarted the quest and done a factory reset, there is plenty of space and i have tried different wifi networks. i can download and install other games just not this 1.

AliceinVRworld
Honored Contributor
December 18, 2023

This is fixed!

Our team has informed us this is solved (over all issues with games downloading)

Stuck on installation:

1.Restart the headset

Please let us know if this is still an issue to get a better look into this for you! 

We are all mad here.

409 replies

Participant
January 16, 2024

Not seen any official statement from Meta, but I think the problem may be fixed - I've just downloaded 2 different 5gb games without using VPN and it worked fine.

Participant
January 16, 2024

mine seems to be working perfectly now, would be nice to know what the issue was.

Participant
January 16, 2024

Likewise, the problem has gone for me now so no more VPN required.  Guess it's been quietly fixed?

New Participant
January 21, 2024

Thanks for summarizing the current position...

So far its only affecting AW2 for me. Im in Nigeria (West Africa) and using Starlink satellite link for internet. Not sure if thats 4G or 5G but my download speeds clock in between 100 and 200 Mbps, so Im confide t it isn't a network problem.

I guess I will try implenenting a vpn to see if it works.

I hope something definitive will be done by Meta soon.

AliceinVRworld
Honored Contributor
January 31, 2024

You can expect to see noticeable improvements in our upcoming software update!

We are all mad here.
Participant
February 3, 2024

To be honest this is not going to be fixed probably 

I've been waiting 2 months 

Participant
February 4, 2024

It's fixed for me; Meta seems to have done something on their end, all my downloads are back to normal now.

AliceinVRworld
Honored Contributor
February 6, 2024

Wooo!! 

We are all mad here.
New Participant
March 15, 2024

how to dowload

Honored Contributor
March 16, 2024

Bumping this reply as it may have been missed, this is solved, as of 3/14.


AliceinVRworld wrote:

This is fixed!

Our team has informed us this is solved (over all issues with games downloading)

Stuck on installation:

1.Restart the headset

Please let us know if this is still an issue to get a better look into this for you! 


In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it. P.S., I can beat you at One Piece TCG and Tekken
New Participant
January 18, 2025

mine cancels imediately

New Participant
January 24, 2025

Same here.. Started to happen from nowhere. Now headset is useless

New Participant
February 3, 2025

I am having trouble installing games and dlc on my quest1 I click Install it will go to que for a second then back to install. I have done a factory reset, restarted my router still no fix. My headset is up to date.

New Participant
April 13, 2025

I have something similar to that problem, my package installer for games on itch.io just goes to a foggy screen every time.