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raygon2000
New Participant
October 12, 2023
Solved

Quest 3 Controllers are not aligned in game?

  • October 12, 2023
  • 202 replies
  • 56392 views
  • I’ve noticed that in a lot of games, (banter, bigscreen, pavlov, breachers) the hands don’t line up with where my controllers are pointing, instead they point outwards. This is not an issue with the quests menu ui, they line up fine when im navigating quest menus. It is in game where this appears.
    Best answer by The1stDarkLordMorgoth

    NOT A SOLUTION - MARKING FOR VISABILITY

     

    Hey guys! I wanted to let you know that I've been talking with our engineers for a while about this issue. They recommend that you reach out to support so you can see what replacement options might be available for you. I know this is not the ideal solution you were hoping for, but this may be able to help with re-aligning the controllers for your Quest 3's. If you follow this link, then follow the steps that best describe this issue, and you'll be able to send an email, chat, or WhatsApp message to support. 

    202 replies

    Show previous replies
    Hilthus
    Participant
    December 30, 2023

    For me the most wrong of them all is Synth Riders. The problem goes away if I play the Steam VR version opened through Virtual Desktop on my PC, which is out of Quest OS's control.

    Gummyneo
    Participant
    January 7, 2024

    I am having this problem as well. Even in the main menu, I can see the pointer is off by a few degrees. Very frustrating! 

      Gummyneo
      Participant
      January 8, 2024

      Bumping. Have the same issue 

        torvanger
        New Participant
        January 9, 2024

        Same issue here as well. I though it was Red Matter 2 that was badly developed but I'm having issues hitting stuff in other games as well.

        I didn't even finish Red Matter 2 as it was too frustrating.

          caos901
          Participant
          January 9, 2024

          This is not fixed at all.  I cannot even play half of the game titles that I purchased due to this.  I've reflected this in my product review.  

            bennodxb
            Participant
            January 27, 2024

            It's so ridiculous. Why don't they actually try it themselves so they can see 

            It's easy to reproduce.

             

            I do wonder if some units are working fine though because it's so annoying that i would have thought everyone would be talking about it if it was happening to all units.

            CaptainDurchi
            Up and Coming
            January 27, 2024

            It´s a real pain the ass, I am currently thinking about selling all my Meta crap as they seem not to be able to solve small issues with their headset. What a shame.

              eXhaustor
              New Participant
              January 30, 2024

              So I just bought wrist straps and have the same issue. Is anyone in meta working on it? It have been 6 moths and nothing. This alignment doesnt make sense and it hurts my hands. Adding picture from amazon where it is shown how bad it is. Just give us some calibration like in Pavlov with all angles.

                kaosfury
                New Participant
                April 8, 2024

                I knew this wasn't just me. I thought it was my new controller grips but your photo looks identical the problem I see. 

                  Gummyneo
                  Participant
                  February 8, 2024

                  PLEASE provide an update with the Quest 3 controller alignment issue! When pointing the controllers straight, the aim line in VR is pointing outwards by 5 to 10 degrees outwards! When shooting guns, your shots are flying outwards and away from your targets unless you invert your wrist inwards. Please help! 

                    griz70
                    New Participant
                    February 12, 2024

                    I noticed that the guns are always pointing outwards about 15 to 20 degrees in games on Quest 3. This happens for every game that I've tried (both standalone and PCVR). I never had this issue on Quest 1.

                    Not sure if this is a bug in their API or simply that because the controller ergonomics are different they never adjusted the positions to be similar to previous controllers. Unless Meta adjusts this on a future firmware update, there is no way to get proper alignment in games with a Quest 3.

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