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New Participant
May 19, 2024
Solved

Referred App keeps showing Invalid Link

I'm currently having a problem on any app referral links. It keeps showing me an Invalid Link page regardless of who send me a referral link. I've already tried unlinking my Meta account out of my Facebook account and have tried using private/incognito browser to accept the referral link. Unfortunately, they still gives me Invalid Link page. 


This topic has been closed for replies.
LaserDiskAnswer
Honored Contributor
June 11, 2024

Hello everyone,

I observed that fellow moderator ShiroTenko has responded to a few of you already. However, I wanted to create this post and designate it as a solution to ensure that everyone is aware of the information provided by the engineers. While I understand that this is not a solution, it is the best way to guarantee that all users can easily view the post.

The engineers are evaluating changes to the app referrals program. As a result, some randomly selected groups of users may periodically not be able to access app referrals.

These user groups change frequently, and if an offer is not currently available to you that is available to others, this means that offer is not being given to your group at this time. Please keep an eye out for similar options in your group in the future.

Thank you again to everyone who has reported your experiences during these changes. Your feedback is always important to us.

The future of home entertainment!

264 replies

New Participant
June 5, 2024

Apparently it is true, I certainly don’t feel part of the VR fam right now…!

‘We certainly understand where you're coming from, and we always want to ensure that all of our users feel like they are being heard and part of the VR fam. With that said, we have guidelines and rules we must abide by when it comes to matters such as a sale, and we cannot change the way they are setup. Here you can find all of the terms and conditions for the app referral program. We do appreciate your feedback and want you to know that, as a new user, we truly value your voice. Please let us know if you have any other questions, comments, or feedback for us, and we'll do our best to assist you.‘

New Participant
June 6, 2024

I'm in the US. I'm having the same issue. Every single referral link I try to use gives me the error "This link is no longer valid or has been entered incorrectly." I've tried on my phone & cleared by cache. I've tried on my computer. I've tried incognito mode.
When I reached out and opened a ticket, support told me to factory reset my device so they clearly didn't understand the issue. Hoping for a resolution soon.

New Participant
June 6, 2024

Alright, since you're based in the US we can surely say that it's not a country issue like the support likes to say.

Honored Contributor
June 6, 2024

It looks like a lot of people didn't notice my reply, I'll go ahead and mark this as an Accepted Solution so it can have more eyes on it.
NOTE: This is not an Accepted Solution, there is no way for us to pin replies within our forums, this is the only method.

Our engineers have been made aware that this is an issue, however, the statement given by support about promotional offers is also correct.

Of course, support will continue to troubleshoot with the information we have, and at this time, there is no information on the matter from engineers. Once there is any news, one of the Moderators will make an adjustment to this reply.

Thank you everyone!

In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it. P.S., I can beat you at One Piece TCG and Tekken
Inspiring
June 6, 2024

I live in Hungary and until now, I have been able to use the 25% referral coupons perfectly. However, now it won't let me redeem them, no matter which game it is. I can still send these coupons to others and receive credits for them, but I am not allowed to accept them myself.

MetaStoreHelp
Community Manager
June 6, 2024

Hey there, Violentdream! We really appreciate your reaching out to the community about this. We know how great it is to share discounts with friends, and we'd be happy to provide a bit more information.

 

We can confirm app referral codes are only available in supported countries and regions, and currently Hungary is not supported. Please be sure to check out our General Program Rules, as well as our terms and conditions, for more information.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Up and Coming
June 6, 2024

I've been told by PM to come to this post and add my name to the list of those affected, even though my issue is different

I do not get an Invalid Link message, I get just an invite to view the app game.  My partners account works perfectly fine.  I also have tried links directly from her, which I know are fine, have not been maxed out in any way, and still have the same.  Her own account can purchase on same pc, so its not a local browser etc issue - username same as my account name here, Midnight

Picture below shows a random same referral link loading on my account vs partners.  Can see it does not show discount - yet if look in upper left of the title it DOES still say 25% discount

 

New Participant
June 7, 2024

For some reason now, no referral link for 25% off is working for my Quest 2.

This seems to be an issue a few people are having. Is there a fix for this as it is stopping me from purchasing games.

HELP PLEASE

New Participant
June 7, 2024

Im getting the exact same issue. This is rediculous.

New Participant
June 7, 2024

Exactly the same here since the may30 sales started. The week before no problems. I also noticed if I buyed something (without referral of course) there came a failed message, try again/cancel (and a very short white popup with somewhat like server error). But the buyed app did work. So I do think there is something wrong with the connection with some acc and the server. But I dont know for sure, because I'm not a technician. I'm in germany. Switched from Quest 2 to 3 last week and now this. Have a nice weekend ya all!

New Participant
June 7, 2024

Same problem here from germany.
I have my headset since two weeks now and my friends tried to send me a couple of referral links to get 25% off some games but it always takes me to an "invalid link" screen. I guess I have to wait with buying games until this issue is fixed. Very frustrating..

Up and Coming
June 7, 2024

getting regularly requested to PM them with my details, which I do - and then get template responses back saying the offer is only for selected people.....despite me pointing out it partially works - I can give referrals but cant buy with them!

My last PM was

"

Thank you for getting back to us with the details. With the offers it would be randomly selected and unfortunately in this case it would not be available. We have reached out to our specialist team to verify the system is working properly.  We appreciate your time, and have a great day!

"

That is jibberish for a start but in translation yet another translation into "dont know, dont have a clue so just going to tell you its for selected people"!!! And this was apparently the specialist team!

New Participant
June 7, 2024

I'm still having the same issue. Is there any solution for this?