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SazikS
New Participant
April 4, 2026
Question

How to find the location of my glasses using my account META-QUEST 2

  • April 4, 2026
  • 6 replies
  • 396 views

My glasses and the box were stolen, but my account is still on the device and I see it was online the day before. How can I find the last location using its IP address or enable the device's geolocation? I need to find the location. META-QUEST 2 glasses

6 replies

Choleni
Choleni
Honored Contributor
April 4, 2026

Hi Sazik_S​ 🙂

The quest has no geolocation.

Go to the police, report your headset as stolen, give them the IP....... and most important, do a factory reset to remove all your account data on your the headset.

How to factory reset your Meta Quest

You can also contact Meta support via email, chat or WhatsApp HERE and report the device as stolen.

SazikSAuthor
New Participant
April 4, 2026

I don't want to reset it, on the contrary, it shows me when the device is online.

Choleni
Choleni
Honored Contributor
April 4, 2026

That's up to you, but your payment methods are on the device, so....🤷‍♀️

 

    SazikSAuthor
    New Participant
    April 4, 2026

    There's no data there. The account was only used to log into the app. Thank you

      rmforreal
      New Participant
      July 13, 2026

      I just made a post about this regarding my Oakley Meta Vanguard glasses. You are fortunate that you can see someone accessing your account. Mine only shows “Not Connected.” I contacted Meta, and their responses led me to believe that the glasses may have been registered to another account.

      Here are the two direct links I found:

      Meta Support via WhatsApp:
      https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=26500769372871399&g3=none&et=none&sg=skip

      Meta law-enforcement records portal:
      https://www.facebook.com/records/login/

      I am filing a police report now, and the officer is attempting to use the records-request portal. He was surprised that there are not stronger safeguards comparable to those available for an iPhone. I will update this thread with how the process works and whether Meta provides the officer with any usable information.

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