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savagg0y6y
New Participant
August 1, 2025
Question

My VR key overheating

My VR overheated

    4 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    August 1, 2025

    Here at Meta Quest, we take health and safety seriously. For us to assist best, please click here to contact us and get in touch with an agent: https://metaque.st/Support

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    August 1, 2025

    Hey there, savagg0y6y 

    Please reach out to the customer support team so they can help resolve this for you!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Maccyb123
    Honored Contributor
    August 1, 2025

    Maybe a hard reset can fix it ?  I think the process is switch off the headset and then hold the volume down and power button simultaneously until you hear it beep.  I had this when I first got mine a few months ago and it's been fine since. Maybe it will work and you won't need a full factory reset. No guarantee it will work for yours but worth a try. If you're using a battery headset when playing be careful that it's not overcharging the device battery. Hope it helps. 

    savagg0y6yAuthor
    New Participant
    August 1, 2025

    How do you fix it?

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