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TheRealDarthDestroyer
New Participant
January 12, 2026
Question

Non Requested Refund

  • January 12, 2026
  • 7 replies
  • 117 views

I received a refund (that I didn’t ask for) for a game that I have only downloaded and not yet played. Only other thing I have done since was get the 3 month trial for Horizon +. Confused as to why this happened.

    7 replies

    steve40
    steve40
    Honored Contributor
    January 12, 2026

    Once, I got a pay rise that I hadn't requested and wasn't due for. So I kept quiet about it and thanked my lucky stars 😉.

    This message will self-destruct in 5 seconds 💣.

    Choleni
    Choleni
    Honored Contributor
    January 12, 2026

    Hi TheRealDarthDestroyer​ 🙂

    If you still can start the game, although you got a refund.... just do what steve_40​ suggested.😉

    But if this doesn't work anymore and you want to play/keep the game, contact support via email, chat or WhatsApp HERE 

    TheRealDarthDestroyerAuthor
    New Participant
    January 12, 2026

    Well I wouldn’t have posted, if I was still able to play the game 🤦🏾‍♂️

    steve_40​ hope HR doesn’t read Meta posts 🤔😉

    Choleni
    Choleni
    Honored Contributor
    January 12, 2026
    TheRealDarthDestroyer wrote:

    Well I wouldn’t have posted, if I was still able to play the game 🤦🏾‍♂️

    You mentioned Horizon+, so it was possible you could use it via the subscription now.

    You didn't say the name of the game and I have no crystal ball.🤷‍♀️

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