Skip to main content
Up and Coming
December 5, 2013
Question

Oculus rift has dead pixels?

I have about 10 - 14 dead pixels in my rift, (its somewhat bothersome) and a little bit distracting.

What should I do? Should I contact Oculus and get a new dev kit?

    20 replies

    Inspiring
    December 5, 2013
    Yes, 10 dead pixels is too much. Please contact support with a photo of the issue.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    Up and Coming
    December 5, 2013
    "cybereality" wrote:
    Yes, 10 dead pixels is too much. Please contact support with a photo of the issue.


    how am I suppose to take a photo of a dead pixel? The only way I noticed it was when it got really dark in minecrift (minecraft VR mod) and I could barely notice it (yet I counted about 10 - 14 pixels.
    VR Pilot!
    Inspiring
    December 6, 2013
    Open Paint and make a full-screen black image. Take off the eye-cups from the Rift. Put your camera up to it and take a photo. Many people have done this before so I know it's possible.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    Up and Coming
    December 6, 2013
    "cybereality" wrote:
    Open Paint and make a full-screen black image. Take off the eye-cups from the Rift. Put your camera up to it and take a photo. Many people have done this before so I know it's possible.


    my camera doesn't pick it up (Because its a 360p camera) -.-
    VR Pilot!
    Inspiring
    December 6, 2013
    Have you tried wiping the screen with a microfiber cloth or using a compressed air can? Sometimes there can be dust on the screen that looks like dead pixels.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    Up and Coming
    December 6, 2013
    "cybereality" wrote:
    Have you tried wiping the screen with a microfiber cloth or using a compressed air can? Sometimes there can be dust on the screen that looks like dead pixels.


    I wipe the glass lenses everytime I use the rift. i don't think its dust (because its brand new) I just got my rift literally 2 days ago.
    VR Pilot!
    Up and Coming
    December 6, 2013
    There could still be some dust. The casing isn't airtight.

    If I focus hard enough, I can see individual subpixels. In a dead pixel one or more individual subpixels won't work. If it's a dust, it's likely to only partially cover subpixels, so you would still see it's working, but yielding less luminance thus having nearly black appearance. Dust may also appear as faint "subpixels" against black background - you can tell them from real subpixes by their shape. If "dead pixels" are clustered one right next to each other, it's also likely a dust. Try using microfiber cloth and compressed air.
    Up and Coming
    December 6, 2013
    "raidho36" wrote:
    There could still be some dust. The casing isn't airtight.

    If I focus hard enough, I can see individual subpixels. In a dead pixel one or more individual subpixels won't work. If it's a dust, it's likely to only partially cover subpixels, so you would still see it's working, but yielding less luminance thus having nearly black appearance. Dust may also appear as faint "subpixels" against black background - you can tell them from real subpixes by their shape. If "dead pixels" are clustered one right next to each other, it's also likely a dust. Try using microfiber cloth and compressed air.


    I don't really see them in less I focus on them, and I can tell they're dead pixels because when I have minecraft open (you can see a blue dot where the pixels are) "my desktop" I know its not dust because I've already cleaned out my oculus rift (plus i've only had it for about 2 days.)
    VR Pilot!
    Up and Coming
    December 6, 2013
    So this individual blue (I assume) subpixel, the middle of the three, just stuck in maxed out position? As the definition implies, it's a stuck pixel, it's very likely to be completely functional, just "stuck". LCD Stuck Pixel Fixer video could help. But yet again, if it's rather than narrow vertical strip perfectly aligned with the screendoor, just a dot, or if it's otherwisely shaped, it's very likely just a dust. Microfiber doesn't always help, too.

    I have some bunch of dust specks on my Rift screen, at some point I wanted to disassemble it to clean it out, but I just don't pay any attention to them when I'm actually playing.
    Inspiring
    December 6, 2013
    I was talking about dust on the screen, not the lenses. You have to take the lenses out to clean the screen.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV