Account emails + Accounts Centre stuck in Finnish, no headset to change it

Question

I'm hoping a moderator can help with an account-level language locale that's frozen. Setup: personal Meta/Horizon account, no Facebook or Instagram linked. Years ago I set the language to Finnish on a Quest headset, which I've since sold. Now:

iOS Horizon app: correct (English), it follows my phone.
All account emails: Finnish.
Accounts Centre web page: Finnish.

There is no language toggle anywhere in the Horizon app or Accounts Centre for a Meta-only account, and I no longer own a device to change it from. So the stored account locale appears stuck with no user-facing way to reach it. Could a moderator reset my account's language locale to English (en_US)? Happy to verify identity via DM. Device support already redirected me since this isn't a device issue — it's an account setting. Thanks in advance.

Pilot843 · Accepted Answer

Thank you so much! After contacting support, they had sent me a link to change it. For anyone else reading this with the same issue, go here:https://auth.meta.com/language

Maccyb123 · Answer

Hi my friend. I see that you need some help. Unfortunately the moderators on this forum don't work for Meta and have no interaction with them. Since the end of 2025, no Meta employees are monitoring the forum

And now for some better news. Trying to deal with Meta Support usually puts you into a fruitless back and forward with an AI.

So, here is a link for you to contact a real human support person at Meta rather than an AI.

There are three options. I suggest trying the WhatsApp method first. Good luck and hopefully they can help. 🍀🤞

https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=26500769372871399&g3=none&et=none&sg=skip

Account emails + Accounts Centre stuck in Finnish, no headset to change it

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