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TiWine
New Participant
December 10, 2025
Solved

Account inaccess

It's not the first time i write you. I think my reference number is ***. I have wrote a lot of email and i didn't resolve my problems. I have a question. If i reset my Meta Quest 3 (original version), is it possible to refind my account with all my game, apps and money in the MetaQuest 3. I haven't any choice. Someone said me it's really the last solution but i prefer that somebody find the solutions. I have a lot of picture to help you if you want. 

 

 

 

 

 

[edited for privacy - this is a public forum]
    steve40
    steve40Answer
    Honored Contributor
    December 11, 2025

    If you factory reset your Quest 3 and then set it up again using the same Meta Quest account, you will be able to download all your purchased games again, as they are associated with the account that you used to purchase them. Also, many of your save game files get backed up to Cloud Backup, so you can even restore those as well.

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    steve40
    steve40Answer
    Honored Contributor
    December 11, 2025

    If you factory reset your Quest 3 and then set it up again using the same Meta Quest account, you will be able to download all your purchased games again, as they are associated with the account that you used to purchase them. Also, many of your save game files get backed up to Cloud Backup, so you can even restore those as well.

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