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Anonymous
January 1, 2026
Solved

Account recovery

I can't log into my Oculus account since it says either that email/password is wrong or wants to send me a SMS code which I am not receiving for ages.
Yes the email and password are correct, yes the mobile phone is also correct, how I know? I have **bleep**ing access to my account on the VR headset itself. Why can I not make any changes to my account from the VR??? 

Anyway, after spending 4 hours trying to somehow contact support, I learned there is no support... And that I had to log into the account I lost access to to recover the said account so behold, I created account number 2 to recover account number 1 cuz logic yes, very smart.

    Choleni
    CholeniAnswer
    Honored Contributor
    January 1, 2026

    Hi Anonymous​ 🙂

    notkreepzter0000 wrote:

    ......I learned there is no support...

    There is..... go HERE to email, chat or WhatsAPP with support.

    Other users with your issue could solve their problem easily and quick by using the WhatsApp option.

    Good luck🤞

    View in thread

    1 reply

    Choleni
    CholeniAnswer
    Honored Contributor
    January 1, 2026

    Hi Anonymous​ 🙂

    notkreepzter0000 wrote:

    ......I learned there is no support...

    There is..... go HERE to email, chat or WhatsAPP with support.

    Other users with your issue could solve their problem easily and quick by using the WhatsApp option.

    Good luck🤞

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