Adult Meta account disabled after missed age verification — no appeal option

My adult Meta account was suspended after Meta detected that a child under 13 was using my Quest. I received an email asking me to confirm my age by June 5, but unfortunately I missed that email and did not complete the verification before the deadline.

The account has now been disabled. I am the adult owner of the account and the email address associated with it, and the account contains Quest apps and games that I purchased.

I found the original Meta email and tried the Confirm Age button, but it now redirects me to a page saying “We disabled your account.” That page only allows me to download my information or log out. There is no option to verify my age, appeal, or request a review.

Meta Horizon also gives me GraphQL error 3571065, directing me to auth.meta.com to take action on the account, but auth.meta.com only displays the disabled-account page.

I also cannot contact normal Meta support because it requires me to log into the disabled account, which sends me back to the same page. I created this separate account only so I could access the Community Forums and ask for assistance.

I would like to verify my identity and age now and have my original adult Meta account and purchased Quest content restored. I understand that my grandson, who was using the headset, is below Meta’s supported age and will not use it until he meets Meta’s age requirements.